Giga T Pro remote trigger - Am I being blonde?

[Digilus]

Howdy all,

I took the leap and moved from the little cable release trigger to something way fancier - the Giga T Pro.

It arrives, I unpacked it - plug it all in .... and nothing happens.

So - if anyone has one, can they shed some light if I missed something stupid (before I send it back?).

Things tried:

• Both receiver and transmitter are on the same channel (I tried all 30 - and turned off my house wifi in case of interference)
• Plugging the cable into the transmitter - the camera focuses and fires without any issue (rules out transmitter and cable).
• Battery looks to be fine (LCD display on the receiver is very clear - not like a dead calculator).
• Plus tried various combinations of camera on, remote on, etc.

Lastly the kicker is - I have 2 SLR's on their list of compatible products - and neither one worked with the receiver/transmitter combo.

I suspect I received a dud of some sort *sob*

 

[agnouja]

I also have this remote trigger and found that the cable you plug into the receiver doesn't always make contact with it. I stopped using it and moved to Magic Lantern, way better and more functionality.

 

[Digilus]

I also have this remote trigger and found that the cable you plug into the receiver doesn't always make contact with it. I stopped using it and moved to Magic Lantern, way better and more functionality.

Thanks for the feedback Zodiacal. What I did do was plug the provided cable directly into the transmitter (the little remote control section) and then it triggered fine. Thus I think the receiver is the issue. Bummer - cause I wanted to do some time lapse stuff.
I've also prodded Hahnel themselves for troubleshooting steps (but I doubt I'll hear back from them).

ps. I use a Sony DSLR - so Magic Lantern isn't an option sadly.


Update: Item has now been returned ... holding thumbs the next one works.

 

[agnouja]

Try pressing hard on the cable plug where it goes into the receiver whilst pressing the button on the transmitter and see if that triggers a photo. Seems to work for me when it doesn't want to respond.

 

[Digilus]

Update: I've returned the item. I described the issues to Hahnel Ireland and they said it sounded like a defective unit. Hopefully on the week-end I'll get another (first test in-store). cross.fingers

 

[Digilus]

Just a closing comment on this ... I returned the original and was refunded. Bought a replace for R100 less (same model - different store) and it works perfectly. Man - if the weather would only clear up a bit I can go shoot thhings!