Glocell Cruise Deal - A scam?

[ozosborne]

Hey guys,

just checking how many others are having issues with the above?

I was convinced by a Glocell rep to take out 3 contracts (I had them all on prepaid as I preferred the control) as he was quite persistent, and then mentioned the cruise deal. So figuring, a cruise for myself and some family will be a nice added bonus.

Contracts were done, units delivered and debits done. Months have passed now and still no word about the cruise and how to register.

I am in contact with the sales rep, his store manager, and another guy I assume is a regional manager of sorts. I keep on being told I will get an sms, but its weeks passing and nothing, all I get is the standard answer.

Any other?

Any advice?

 

[hellfire]

Hey guys,

just checking how many others are having issues with the above?

I was convinced by a Glocell rep to take out 3 contracts (I had them all on prepaid as I preferred the control) as he was quite persistent, and then mentioned the cruise deal. So figuring, a cruise for myself and some family will be a nice added bonus.

Contracts were done, units delivered and debits done. Months have passed now and still no word about the cruise and how to register.

I am in contact with the sales rep, his store manager, and another guy I assume is a regional manager of sorts. I keep on being told I will get an sms, but its weeks passing and nothing, all I get is the standard answer.

Any other?

Any advice?

You're not alone:
https://hellopeter.com/glocell/reviews/msc-cruise-deal-bad-service-2056247

Unless that's you. Then you're alone.

 

[Jet-Fighter7700]

scam, definitely

like that guy who sold tablets and you get a return air ticket anywhere,

then came the t&c's

 

[PsYTraNc3]

You're not alone:
https://hellopeter.com/glocell/reviews/msc-cruise-deal-bad-service-2056247

Unless that's you. Then you're alone.

:crylaugh:

 

[ozosborne]

You're not alone:
https://hellopeter.com/glocell/reviews/msc-cruise-deal-bad-service-2056247

Unless that's you. Then you're alone.

That's not me, so Im not alone it would seem.

Still no change in response as yet, Ive called the regional manager Ive been dealing with and asked him to escalate the matter to the next person. Supposedly an operations manager of sorts. So let's see.

 

[Lord Farquart]

Glocell. LOL.

 

[selby]

It's not a scam. They sell you a contract, put you on a ship, but there's no cell reception...

 

[igi]

It's not a scam. They sell you a contract, put you on a ship, but there's no cell reception...

more like no life boats, so you cannot comeback and complain.

 

[HavocXphere]

eh...why is this in the cellphone section?

 

[ozosborne]

It's not a scam. They sell you a contract, put you on a ship, but there's no cell reception...

Ha ha ha. That's not a problem, I just force the phone to the Vodacom towers. ha ha ha!!

 

[ozosborne]

Update: Spoke to the regional manager again this morning. He has promised me feedback today. Let's see.