Good news for Capitec customers

[Newsfeed]

Good news for Capitec customers

Capitec is rolling out a Scam Checker tool that uses AI to help customers identify suspicious websites, messages, or images, and flag their operators for investigation.

 

[JerryMungo]

Slow but steady the banks are waking up to what people need instead of just palming off risk to the client like they’ve done for the past few decades.

 

[Randomwasavailable]

My experience, their questions showed they weren't listening, but rather pushing for a gotcha moment by making presumptuous assumptions after you had already stated the opposite.

 

[Mike Hoxbig]

False positives open them up to liability. Imagine being labelled a scammer because whatever AI model they use thinks you are one. There's a good reason this kind of thing hasn't taken off yet, it's not because "the other banks don't care about you"...