Goodbye Telkom , Goodbye Mweb

[Cosmic_Nomad]

What a mission to cancel with Telkom! Has it always been a months notice with Telkom ?

Mweb likes to shuffle paper....

At last I'm free from the Telkom "Your toooooo far from the exchange" and Mwebs favorite:

Your line readings do reflect a very high attenuation: 57 dB

Please have Telkom drop your line speed to 1mb and do a port recreate and let me know if that makes a difference..........

Going to be tough for a month or so.

 

[MKFrost]

Make sure you keep all Telkom papers. There is bound to be a final account which is wrong or your service will not be terminated at the right time or something similar.

I also dropped Telkom almost a month ago.

 

[skimread]

Mweb is your ISP. They did not need to spend their time trying toresolve a Telkom issue for you but they did and now you complain about it. Rather unfair.

 

[guest2013-1]

I would have tried another ISP to do a comparison with before cancelling everything TBH. 57db is very high but Telkom will never sync your line higher than they think it can handle because they're stick-in-the-muds when it comes to degraded service because of line noise.

I would have kept on telkom's case though, they easily fob off line noise that causes these issues and you have to phone them repeatedly just to be taken serious

 

[Cosmic_Nomad]

@skimread not a complaint ,just the truth.

As I am not getting the service for free from either of the two company's, its in their best interest to keep me happy.

If not happy I will move on.

@ AcidRazor I have tried a good couple of ISP's Mweb being one of the better ISP's out there.

Telkom is the problem in which no ISP can help.

 

[ClintonExsteen]

but even then your physical ADSL line in owned by Telkom isn't it?

 

[ClintZA]

So where have you moved and why do you feel it is a better option?