Ockie
Resident Lead Bender
Google (NASDAQ:GOOG) (NASDAQ:GOOGL) recently acquired Jibe Mobile, a cloud communications company for mobile operators, to help introduce a carrier messaging standard known as Rich Communications Services (RCS) to mobile users. The terms of the deal were not disclosed.
RCS is a potential replacement for the aging Short Message Service (SMS) standard. Unlike spartan SMS messages, RCS features more modern features like emoticons, location sharing, group chats, and file transfers. RCS has existed for several years, but it's been largely overshadowed by popular OTT (over-the-top) mobile messaging apps like Facebook's (NASDAQ:FB) WhatsApp.
At first glance, investing in a neglected carrier-based messaging standard seems like an odd step back from OTT messaging apps. But if we dig deeper, we can see why Google is adopting this strategy.
How Google fell behind in messaging
Although Google owns the world's largest mobile operating system, it's failed to deliver a powerhouse mobile messaging app to challenge WhatsApp.
Google's core communication app is Google Hangouts, a platform that integrates SMS, Internet calls, video chat, text messages, and instant messaging in a single platform. Google hasn't disclosed how many users regularly use Hangouts, but tech site Tech2 suggested that it's much less popular than Facebook Messenger, WhatsApp, and other popular messaging apps. That's mainly because Hangouts' core user base is rooted in Google's failed social experiment, Google+.......
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