Google says it fixed Drive issue that caused data to disappear - locks thread when users disagree

[Jan]

Google claims it fixed Drive bug that caused data to disappear — but users disagree

Google says it has fixed an issue that caused users' Drive cloud storage to revert to a snapshot from around April/May 2023, Ars Technica reports.

The Alphabet Inc-owned tech giant also locked the Drive community forum thread where the issue was initially reported before it was clear the problem was solved.

 

[DapperDanMan]

I hope this backfires on them every single day ...

 

[Jet-Fighter7700]

Google being Google, if you dont like it, use onedrive.

hate the power these Cloud Companies have over peoples data.

 

[Progenix Oj101]

Google being Google, if you dont like it, use onedrive.

hate the power these Cloud Companies have over peoples data.

What scares me is when small companies say that cloud is their only backup and, sometimes, their only copy.

 

[RudderVator]

Ah google doing what they do best just like their CCP overlords. Don't like something? simply sensor it...

 

[PaulGherkin]

Ah google doing what they do best just like their CCP overlords. Don't like something? simply sensor it...

This forum also does sensoring... also locks threads when things come too close to home.

 

[Swa]

Just write it off as a lesson learnt to not trust cloud backup. Not your hardware not your files.

 

[gregmcc]

What scares me is when small companies say that cloud is their only backup and, sometimes, their only copy.

Not only small companies. I know of a many giant companies that have everything in the cloud with no backups.

It's in the cloud....we don't need to backup.

 

[Fulcrum29]

Not only small companies. I know of a many giant companies that have everything in the cloud with no backups.

It's in the cloud....we don't need to backup.

It depends on what cloud they use and whether they have a data retention policy in place. I am a hybrid advocate, and have long supported businesses and people to build their own cloud storage solutions in addition.

The market is very ugly out there. Hybrid and on-premise solutions are being stomped out. Everything is being turned into a service.

 

[rvZA]

Now that is how you deal with complaining a$$holes.

 

[Sapphiron]

Google being Google, if you dont like it, use onedrive.

hate the power these Cloud Companies have over peoples data.

Onedrive is not much better. It has a whole range of different problems with its sync client.

 

[Ockie]

Onedrive is not much better. It has a whole range of different problems with its sync client.

One drive can be a freaking ball ache. I open a file on our work shared drive and work on it and then it says saved to PC instead of saving it on the shared drive. Or sometimes it says it can't save changes made and I must discard it. Was as working on one of our master files @ 6 this morning and doing the same thing. Saved it to my desktop...did my work..saved....deleted file on OneDrive and dumped my updated file from desktop back I to OneDrive.

 

[Sapphiron]

One drive can be a freaking ball ache. I open a file on our work shared drive and work on it and then it says saved to PC instead of saving it on the shared drive. Or sometimes it says it can't save changes made and I must discard it. Was as working on one of our master files @ 6 this morning and doing the same thing. Saved it to my desktop...did my work..saved....deleted file on OneDrive and dumped my updated file from desktop back I to OneDrive.

One of the best things we have done at a lot of our clients, is to take away people's ability to sync libraries to their PC (uninstall and disable onedrive). They have to work on-line in their browser and if they need an local word or excel feature, they can use the "edit in excel Desktop" feature that connects excel directly to the shared library. That is significantly more reliable.

 

[Bliksis]

Tech support as useless as Microsoft.