Acid0
Executive Member
Hi there
Since they introduced the new security to enter your logon, password and then now your character name I cant get into my account.
I have reset my password I have tried all my characters but nothing still cant get in.
I have send NCsoft and email and a web ticket to see if they can get it unlocked.
I assume you cant just start a new account as your old one that is connected to the cd key is still valid and they will see it as a hack or piracy.
Is anybody experiencing the same problems and if you did how long did it take to resolve it from NCsoft?
Thanks
Since they introduced the new security to enter your logon, password and then now your character name I cant get into my account.
I have reset my password I have tried all my characters but nothing still cant get in.
I have send NCsoft and email and a web ticket to see if they can get it unlocked.
I assume you cant just start a new account as your old one that is connected to the cd key is still valid and they will see it as a hack or piracy.
Is anybody experiencing the same problems and if you did how long did it take to resolve it from NCsoft?
Thanks