Hacked Account

[Pieter Jacobs]

I joined Luno during Sept. 2018 and a day later my account was hacked. I am trying to get a new password from Luno, but they keep on sending the new password link to the wrong cell number. ( probably the hacker's number)
What can I do to make contact with Luno, apart from logging in, because that is of no use as they continue requesting a passsword, which I changed too many times after realizing that I have been hacked. The result of which is that I forgot what password I used last and on top of it all, they keep sending the sms to the wrong number.

 

[delta66]

open a ticket through support link>>> h**ps://w*w.luno.com/help/en/tickets/new

 

[Lunomoney]

Hi Pieter,

We've also responded on another thread.

As mentioned earlier:

Please contact our support team for further assistance. You can submit a ticket here: https://www.luno.com/help/tickets/new.

Once you have submitted a ticket, kindly respond to this message with your ticket number.

Thanks for your understanding.