has anyone succeeded?

[randomwalsh]

Hi,

I recently received another spam sms stating that I must sms this number to stop services. I have received many in the past and have ignored them all due to the fact that I know I didnt ask for any subscription for my contract.

But this one was different, it started to deduct off my account each day, it started on saturday and I tried to phone the number to tell them what the hell but their office hours are 9am to 5pm mon to friday blah blah. So I phoned virgin mobile, my current operator and asked them about it to which they replied they dont do the subscription thing and I must phone another number.

Now the thing that bugs me is what right did these spammer have to access my account and debit my account with R20 a day.

Has anyone else had an experience like this and if so what did u do to get your money back?

 

[RVQ]

Check out WASPA Complaints

With MTN you can easily check your subscriptions...

 

[randomwalsh]

thanks.

Virgin can see that there is R20 a day coming off my account but they dont run the service. Its a 3rd party service that just started on my account without any authorization from me.

 

[RVQ]

thanks.

Virgin can see that there is R20 a day coming off my account but they dont run the service. Its a 3rd party service that just started on my account without any authorization from me.

Surely they can cancel it or at the very least report it on your behalf?

 

[randomwalsh]

nope. Had to phone WASPA to cancel it and they are following it up with Virgin.