Guys,
I'm gonna have to change my sig in 2 minutes. But as Churchill said: "We will never surrender".
We've posted some pics on Facebook with our guys in the office. They've been there 24/7 for a week. You'll even see the camp bed and cooler box that has kept us going. Oh, and some of the beers too. I think we should get a sponsorship from Vida Cafe and Windhoek.
We appreciate all the feedback and even criticism as it helps us understand what some of our issues are as well as a lot of other info about people out there.
We've disclosed as much as is possible on the issues we have to resolve for this to be a good service. Prudence limits what we say in this forum as issues are used against us by others.
We have been lacking in our communication to our users and potential users but will strive to become better at this. We will also provide the mechanisms whereby we are not as exposed as we are here, by moving it to an environment under our control. We adopted the 'open' approach as that is how we work, but it doesn't always work.
As a personal note, I'm surprised by the obvious 'hate mail' but in retrospect we are probably quite threatening to some of the other guys in the market.
I've publicly said that I admire and respect Afrihost, Axxess and WebAfrica. I don't have much experience of others so am not qualified to say, besides the obvious big baddies whom I try not to bash.
Once again, thanks to all out there.
I'll go change my sig now.
See you tomorrow. We'll be here. We ain't going anywhere unless its Cambodia.
