Has your MTN Data Bill Suddenly Sky Rocketed??

hi guys, please check that you have disabled silent updates on all installed programs, this Will affect your data usage too!:D
 
hi guys, please check that you have disabled silent updates on all installed programs, this Will affect your data usage too!:D

I have everything disabled and for 18 months managed to keep under my bundle - June & July last year - with hardly any signal as the base stations (yes plural) wee taken from my area - I managed to clock bills over over R3500 - suddenly all is back to normal after I get an MTN techi out, who adds an antenna to my my roof decorations (and agrees the usage was IMPOSSIBLE with the lack of signal)...not content to screw me there, MTN slaps a random R2000 on in october (Oh, we're so sorry, who knows how that happened - here's a refund 2 months later) and then in december I managed to clock 6Gigs in 12 days - with my pc switched off and data card unplugged????

Gotta love MTN's billing system...:sick:
 
and they say u get 350 airtime on anytime 350
but if u check *162*.... when ur new airtime comes its only R307
That is 100% correct. 162 displays your airtime ex. VAT. R307+14%=R349.98

I have everything disabled and for 18 months managed to keep under my bundle - June & July last year - with hardly any signal as the base stations (yes plural) wee taken from my area - I managed to clock bills over over R3500 - suddenly all is back to normal after I get an MTN techi out, who adds an antenna to my my roof decorations (and agrees the usage was IMPOSSIBLE with the lack of signal)...not content to screw me there, MTN slaps a random R2000 on in october (Oh, we're so sorry, who knows how that happened - here's a refund 2 months later) and then in december I managed to clock 6Gigs in 12 days - with my pc switched off and data card unplugged????

Gotta love MTN's billing system...:sick:
Well, there's a very extreme solution to the problem - ask MTN to deactivate packet switched data on your account. You just have to figure out an alternative to MMSs then.
 
Agree. I thought it as only me - I was certain that I had some content providers nailing my account, but it turns out its all internet usage. I hadnt used my phone as they barred it (long story) and yet my internet usage was on the up and up. The problem is that im on a mtn anytime 500 and this eats away at it.
 
I have the same problem, starting from November this year and is now sitting with an account of R13 359. Downloading 170mb in 13 minutes. Please let me know if you know of anything I can do not to pay this amount.
Shaun

HOLY F**K!
that's insane - I want a download speed like yours!!!

Humph - I have still had no joy from MTN - trying to find someone to SEE as opposed to phoning is also proving to be impossible!
 
I have the same problem, starting from November this year and is now sitting with an account of R13 359. Downloading 170mb in 13 minutes. Please let me know if you know of anything I can do not to pay this amount.
Shaun

I am lodging a complaint with ICASA - here is the link...I would suggest you do the same - your bill is impossible!


http://www.icasa.org.za/tabid/102/Default.aspx
 
LOL, this is getting interesting. Will rather wait for the MTN rep to explain what is exactly happen on the network than get myself involved (don't know what I'm allowed to say for know).
 
My bill has suddenly rocked as well lol . Part of april Whole may my balance was zero come may 25 "as of 26/05/09 yr call charges are 596.61" and for june they slapped a another 23 rand not to mention the 800 rand i had to pay at the end of april . i would have used pay as you go , even if my account went R30 over . And since i had not 1 but two data bundles .. . and my balance remained at zero , how am i do know? i don't think this is right for mtn to be getting away with this Had i known i would have stopped using my contract with my data bundles loaded . . Get this today i load airtime and i got 20 points less . I hate mtn !! Their staff are jack bleep bleep . And they wouldn't even cancel my contract . They said i never requested my contract to be cancel . Bleep but i did in april . After about an hour i got my contract cancel . I have no problem paying my contract sub R 312 but the call charges....
 
My bill looks like someone else's. No correlation with start of bundle date. A few days of no charge and a few of out of bundle charges throughout the month.

I check my data balance EVERY day and stop when I have used it up. Still get about 10 days out of bundle.

I have put a stop payment at the bank for MTN. So now a fight with their lawyers to come.

So far I have built up a dossier of 4 pages from this site from people with genuine overbilling problems to present my case. The billing system is in a state of chaos and they know it.
 
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