Hats off to OpenWeb

D

DrewChan

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Signed up for your Gamers Delight special yesterday -
Amongst all the issues with ISP's you guys have been rock solid.

Well done
 
I'm already uncapped... don't have a hat any more :erm:
 
Signed up last week for the Gold Uncapped and loving it.
 
Yep service is awesome - got an account and username in 2 minutes flat

:)
 
Must say, my free 1gb account is also performing like crazy. Props to openweb.
 
Been on Gold Uncapped forever now and couldn't be happier.
 
Hicklethumb - I have had various accounts through them - they very rarely take more than 10 minutes to get back to me
 
Hicklethumb said:
Whaaat. After I applied I didn't even get any confirmation at all :/
Click to expand...

Well, I paid with Card (Master), and got confirmation of ADSL user name and password via sms, before I got their email.

Filling in all the fields required, would be a good starting point as well.
 
Dompiet said:
Well, I paid with Card (Master), and got confirmation of ADSL user name and password via sms, before I got their email.

Filling in all the fields required, would be a good starting point as well.
Click to expand...

I think it might be ABSA taking their sweet time to approve the debit order, as I can see the pending account activation when I log in with my free account

Edit: Nevermind. Logged in again. Didn't get a conformation mail or sms, but it seems like the account it active. Will have to wait until I'm home to test

And of course I filled in all the fields. I don't work for parliament :D
 
Last edited:
Hicklethumb said:
I think it might be ABSA taking their sweet time to approve the debit order, as I can see the pending account activation when I log in with my free account

Edit: Nevermind. Logged in again. Didn't get a conformation mail or sms, but it seems like the account it active. Will have to wait until I'm home to test

And of course I filled in all the fields. I don't work for parliament :D
Click to expand...

:whistle:

That is your holdup - Lesson 1: When obtaining a new account either EFT or pay with card :)

Glad you are sort of sorted ;)
 
I got my new account with the debit order and it took only a few minutes to happen. I bank with Capitec though. Everything still going sweetly by the way. :)
 
MWeb kept denying that there was a problem from their side causing poor performance since the speed upgrades. Signed up with OpenWeb and experiencing perfect performance at a lower price. The lower price comes as a bonus.
 
It's a lower price, but you also get prioritisation for downloads and gaming. It's a premium product at less than the other ISP's standard products. The value is amazing.
 
DrewChan (or anybody on the OpenWeb special) any chance you could run a tracert to 146.66.152.1 for me? Want to to sign up, but need to be sure latency to Dota EU is solid.
 
I have been trialling Openweb Gold Uncapped 2MB for half a month now and let me just say it is fantastic! Keoma is doing some clever things and with MWEB's network failing them right now he is poised to pinch customers from them :twisted:

The fact that they deny anything wrong just p!sses me off even more.
 
Rivin said:
DrewChan (or anybody on the OpenWeb special) any chance you could run a tracert to 146.66.152.1 for me? Want to to sign up, but need to be sure latency to Dota EU is solid.
Click to expand...

Edit: This was done from a free 1GB unshaped gold capped account.

Code: 
Tracing route to gw.lux.valve.net [146.66.152.1]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  login.router [10.0.0.2]
  2    11 ms    10 ms    10 ms  196 [196.209.19.1]
  3    12 ms    12 ms    12 ms  cdsl1 [196.38.72.113]
  4    11 ms    11 ms    31 ms  196.35.115.128
  5    12 ms    11 ms    11 ms  core2b [168.209.2.3]
  6   168 ms   166 ms   165 ms  168.209.246.3
  7   163 ms   163 ms     *     195.50.124.33
  8   247 ms   163 ms   173 ms  vl [4.69.166.153]
  9   163 ms   168 ms   185 ms  ae [4.69.153.141]
 10   170 ms   171 ms   170 ms  ae [4.69.143.69]
 11   179 ms   235 ms   178 ms  ae [4.69.148.225]
 12   176 ms   196 ms   176 ms  212.73.249.18
 13   181 ms   178 ms   180 ms  gw.lux.valve.net [146.66.152.1]

Trace complete.

Pinging 146.66.152.1 with 32 bytes of data:

Reply from 146.66.152.1: bytes=32 time=177ms TTL=49
Reply from 146.66.152.1: bytes=32 time=177ms TTL=50
Reply from 146.66.152.1: bytes=32 time=179ms TTL=50
Reply from 146.66.152.1: bytes=32 time=177ms TTL=49

Ping statistics for 146.66.152.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 177ms, Maximum = 179ms, Average = 177ms
 
Last edited:
Thanks ld, I would imaging the gold/unshaped capped account is entirely unshaped though. The uncapped/special likely has much higher contention.

Regardless, on the back of all the recommendations, I took up the 4mb Gamers Delight thing. How do I know what backbone it uses? Username is just [email protected]
 
Rivin said:
Thanks ld, I would imaging the gold/unshaped capped account is entirely unshaped though. The uncapped/special likely has much higher contention.

Regardless, on the back of all the recommendations, I took up the 4mb Gamers Delight thing. How do I know what backbone it uses? Username is just [email protected]
Click to expand...

If I am not mistaken, Openweb use Internet Solutions (IS) for its backbone
 
Rivin said:
Thanks ld, I would imaging the gold/unshaped capped account is entirely unshaped though. The uncapped/special likely has much higher contention.

Regardless, on the back of all the recommendations, I took up the 4mb Gamers Delight thing. How do I know what backbone it uses? Username is just [email protected]
Click to expand...

Do a speedtest or tracert somewhere.
 
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