Have you been through the porting process recently? If so, consider your most recent experience... did you find it painless or a hassle?
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Have you ported your number?
- Thread starter bwana
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TofuMofu
Honorary Master
Since porting started: Vodacom to FNB Connect to Telkom to Vodacom to FNB Connect.
Same number. I go where I feel I get the best deal and service. No brand loyalty here. (also have an MTN SIM for data).
Same number. I go where I feel I get the best deal and service. No brand loyalty here. (also have an MTN SIM for data).
I'm planning on porting from Vodacom when my sim contract ends in April. I've been with them for years and years but the lack of movement on the eSim issue is the final straw.
There is no excuse not to offer eSim and the fact that they don't tells us everything we need to know about Vodacom and their money grabbing scrooge ways. I am only one person, but I wish they knew that I am very happy with Vodacom but this issue is directly responsible for them losing me and ultimately the 4 other contracts I have for my family, as I will migrate one at a time as the contracts expire (all are sim only)
Edit: Total is R2,300 a month for all the contracts I have.
There is no excuse not to offer eSim and the fact that they don't tells us everything we need to know about Vodacom and their money grabbing scrooge ways. I am only one person, but I wish they knew that I am very happy with Vodacom but this issue is directly responsible for them losing me and ultimately the 4 other contracts I have for my family, as I will migrate one at a time as the contracts expire (all are sim only)
Edit: Total is R2,300 a month for all the contracts I have.
Jet-Fighter7700
Honorary Master
stayed with MTN on my primary SIm for Years,
dont fix what aint broken
dont fix what aint broken
Goosfrabba
Executive Member
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Many moons ago. Was on prepaid so fairly easy to do
My wife ported from MTN to Vodacom about 13 years ago.
Day 1:
She goes in to MTN/Vodacom to port and they confirm it's being done
She had the same number since getting her first phone in like 2001
Day 2:
She starts getting phonecalls and messages not intended for her and her friends are also telling her that they tried to phone her and they got through to someone else
Day 3:
She gets a phonecall from herself, her own number calling her, and a woman goes off at her
Wife then determines that in the 24 hours the number was supposed to be ported, MTN marked the number as available for use on their side and issued it to a new customer
The new customer, who at this stage had the cellphone number for 3 days initially refused to give my wife her number back, saying that she's already given the number out and she's important... bla bla bla
She kept calling my wife to tell her to stop using her number
It took a couple more days for the issue to be rectified, MTN eventually giving this psychotic woman a new number and the porting was completed.
Somehow the same number was in service both on Vodacom and MTN at the same time - haphazardly forwarding the call/sms to either at any point in time.
This was years ago though, early days of porting.
Day 1:
She goes in to MTN/Vodacom to port and they confirm it's being done
She had the same number since getting her first phone in like 2001
Day 2:
She starts getting phonecalls and messages not intended for her and her friends are also telling her that they tried to phone her and they got through to someone else
Day 3:
She gets a phonecall from herself, her own number calling her, and a woman goes off at her
Wife then determines that in the 24 hours the number was supposed to be ported, MTN marked the number as available for use on their side and issued it to a new customer
The new customer, who at this stage had the cellphone number for 3 days initially refused to give my wife her number back, saying that she's already given the number out and she's important... bla bla bla
She kept calling my wife to tell her to stop using her number
It took a couple more days for the issue to be rectified, MTN eventually giving this psychotic woman a new number and the porting was completed.
Somehow the same number was in service both on Vodacom and MTN at the same time - haphazardly forwarding the call/sms to either at any point in time.
This was years ago though, early days of porting.
deweyzeph
Honorary Master
My current cellphone number which I've had for 11 years was originally a Cell C number, then ported to Vodacom for a few years, and now with MTN for the last 4 years. Never had a problem porting from provider to provider. All on prepaid.
When I got fibre, I ported my geographic Telkom landline number over to Freshphone VOIP, also went off without a hitch, with the added benefit that Telkom automatically cancelled my landline after the port went through without me having to do anything.
When I got fibre, I ported my geographic Telkom landline number over to Freshphone VOIP, also went off without a hitch, with the added benefit that Telkom automatically cancelled my landline after the port went through without me having to do anything.
JonOpollo
Well-Known Member
Yes, years ago ported a 15 year old cellc number to telkom. Followed the SMS instructions, done on a Friday, completed the following Monday. Been happier since.
Ported Telkom landline over to Vox, this took nearly two months (Thanks Adrian from Vox porting who was always "on lunch"
), but it has been done... Eventually.
Ported Telkom landline over to Vox, this took nearly two months (Thanks Adrian from Vox porting who was always "on lunch"
), but it has been done... Eventually.deweyzeph
Honorary Master
My experience of porting Telkom geographic numbers to various different VOIP providers is that if there is a problem it's surprisingly usually on the VOIP providers side, not Telkom's. Some VOIP providers are just terrible at porting geographic numbers, while others have a slick and well-oiled process for getting it down quickly and efficiently.
JonOpollo
Well-Known Member
In my case the porting agent was always "on lunch" regardless of the time and had their phone turned off/go to voicemail. Their collegues could not even get hold of them. It took so many tries to get someone else assigned to our ticket. Not even sure if the guy actually worked there tbh.
ToxicBunny
Oi! Leave me out of this...
Have ported 2 times so far, and in all honesty its been largely painless.
From VC to Cell C, and from Cell C to Telkom.
There is that 24 hour period where your number availability is spotty at best, but beyond that its been smooth sailing.
From VC to Cell C, and from Cell C to Telkom.
There is that 24 hour period where your number availability is spotty at best, but beyond that its been smooth sailing.
konfab
Honorary Master
Voted other:
I ported from CellC to eMtTyN a while ago. It wasn't exactly painless, as it takes much longer than it should. However it isn't what I would say a mission.
On the scale of 1 to 10, where 1 is buying a game on Steam and 10 is having to go and wait at in a 5 hour long queue in SARS to sort out their f__kup, I would say it is about a 2.
I ported from CellC to eMtTyN a while ago. It wasn't exactly painless, as it takes much longer than it should. However it isn't what I would say a mission.
On the scale of 1 to 10, where 1 is buying a game on Steam and 10 is having to go and wait at in a 5 hour long queue in SARS to sort out their f__kup, I would say it is about a 2.
Grubscrew
Executive Member
I ported Vodacom to Telkom a few years ago, wasn't difficult just took a day about.
But when I went from PrePaid to contact Telkom, they lost my original number, and it went back into the pool. I laughed, they laughed, saying shucks but it is what it is. After returning to store to no one laughed and I got my number back like in minutes.
But when I went from PrePaid to contact Telkom, they lost my original number, and it went back into the pool. I laughed, they laughed, saying shucks but it is what it is. After returning to store to no one laughed and I got my number back like in minutes.
Rouxenator
Dank meme lord
No, been with Vodacom since I was matric in 1999.
My wife ported from Cell C to Vodacom in 2008, no issues.
My parents recently ported from Telkom to Switchtel, no issues.
My wife ported from Cell C to Vodacom in 2008, no issues.
My parents recently ported from Telkom to Switchtel, no issues.
