HD PVR Remote Problems

[waynehooper]

Any idea when DSTV are going to sort out the remote control and other problems with the HD PVR that started after the latest update. It is driving me absolutely nuts and I am having to reboot at least once a day.

 

[Speedster]

Mine is working without any problems.

 

[waynehooper]

I have the older Pace HD PVR and the remote response has got really slow and every now and again the PVR does not respond to presses and suddenly it "catches up" and proceeds to respond to the last 20 seconds frantic button pushes.........

 

[isie]

I have the older Pace HD PVR and the remote response has got really slow and every now and again the PVR does not respond to presses and suddenly it "catches up" and proceeds to respond to the last 20 seconds frantic button pushes.........

i had similar problem, tried quantum suggestion from this thread and it worked:

PVR-Software-Update-Remote-Control-Problems

To everyone experiencing this, try the factory reset procedure... Please note that this will change some of your XtraView and RF output settings to default. If you do not know how to change these back to your custom settings, please get your installer to assist.

Here is the procedures for the different models:

(please note that you have to press the buttons on the front panel of the decoder, until you are asked for a PIN)


Pace 4 Tuner:

Press TV guide on the decoder in & hold for 10 seconds
Release then press Exit
Release then press OK
Release & a green screen will appear asking for a pin code (1649)
Select Reset Factory Defaults from the list & confirm

UEC 4 Tuner:

Press TV guide on the decoder in & hold for 10 seconds
Release then press Shift
Release then press Exit
Release then press OK
Release & a green screen will appear asking for a pin code (1649)
Select Reset Factory Defaults from the list & confirm

Pace 2 Tuner:

Press the TV/Audio button in & hold for 10 seconds
Release then press the UHF button
Release then press the Pause/Play button.
Release & a green screen will appear asking for a pin code (1649)
Select Reset Factory Defaults from the list & confirm

 

[waynehooper]

Thanks, I will give it a try. The wife is watching the Diamond Jubilee at the moment so if I fiddle now I am going to get shot....

 

[isie]

Thanks, I will give it a try. The wife is watching the Diamond Jubilee at the moment so if I fiddle now I am going to get shot....��

just make sure you make note of all your settings as well as any series based recordings you may have set, all of that goes when resetting

 

[waynehooper]

Thanks, will do that. Will wait for next saturday morning so I can call on my installer friend to help if I mess it up.

just make sure you make note of all your settings as well as any series based recordings you may have set, all of that goes when resetting