Geoff.D
Honorary Master
I just spent a week at a holiday destination, where each unit has a heat pump installed, feeding into a 150l geyser, with the electric element permanently disconnected. The unit is supposed to sleep 6 persons
There was never any hot water available. At best the water temperature barely reached 40 deg C.
Taking the matter up with management was a fruitless exercise, as no one could actually explain what needed to be done to fix the situation. They claimed that if the electric element was kept connected, the heat pump never switches on, hence why the geyser element is disconnected. Further, they said they cannot set the heat temperature above 45 degrees C on the heat pump. The heat pump is about 4 "pipe meters" from the geyser location installed outside and the pipes are all lagged. I would have thought setting the temperature control at maximum would be mandatory to try and meet the legionella standards.
No amount of explanation about the dangers of Legionella had any affect either. In the end, at my cost , an electrician was called out to disconnect the supply to the heat pump and re-connect the element.
Now that lead me to investigating why would the system be performing so badly? The Heat pump supplier is a reputable supplier. The heat pump is rated at 55 deg C. The installation "looks" correct, but the point at which the temperature control is connected seem to be incorrect on the hot water outlet pipe coming from the heat pump. How can that ever give one a true gauge regarding the water temperature in the geyser?
It was pretty clear, that the moment hot water is drawn from the system, the geyser fills up with cold water and then there is a sudden drop on the overall water temperature. There is a dual cold feed into the geyser and the heat pump system, with the "hot water connections coupled together at the outlet of the geyser.
Obviously, there is something really drastically wrong with the installation but what? Is it simply a malfunctioning heat pump, or is there a basic flaw in the overall installation design?
Anyone on the forum with experience with heat pump water heating system able to comment?
There was never any hot water available. At best the water temperature barely reached 40 deg C.
Taking the matter up with management was a fruitless exercise, as no one could actually explain what needed to be done to fix the situation. They claimed that if the electric element was kept connected, the heat pump never switches on, hence why the geyser element is disconnected. Further, they said they cannot set the heat temperature above 45 degrees C on the heat pump. The heat pump is about 4 "pipe meters" from the geyser location installed outside and the pipes are all lagged. I would have thought setting the temperature control at maximum would be mandatory to try and meet the legionella standards.
No amount of explanation about the dangers of Legionella had any affect either. In the end, at my cost , an electrician was called out to disconnect the supply to the heat pump and re-connect the element.
Now that lead me to investigating why would the system be performing so badly? The Heat pump supplier is a reputable supplier. The heat pump is rated at 55 deg C. The installation "looks" correct, but the point at which the temperature control is connected seem to be incorrect on the hot water outlet pipe coming from the heat pump. How can that ever give one a true gauge regarding the water temperature in the geyser?
It was pretty clear, that the moment hot water is drawn from the system, the geyser fills up with cold water and then there is a sudden drop on the overall water temperature. There is a dual cold feed into the geyser and the heat pump system, with the "hot water connections coupled together at the outlet of the geyser.
Obviously, there is something really drastically wrong with the installation but what? Is it simply a malfunctioning heat pump, or is there a basic flaw in the overall installation design?
Anyone on the forum with experience with heat pump water heating system able to comment?