Helderberg ADSL problems

Optimus_Pooj

New Member
Joined
Aug 19, 2013
Messages
2
Strand ADSL problems

High RTT and packet loss
021 853 ****

2Mbps
Afrihost business DSL uncapped
past 4 days

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Users\Joop>tracert www.telkom.co.za

Tracing route to www.telkom.co.za [165.143.158.8]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms . [192.168.2.1]
2 726 ms 703 ms 723 ms 105-236-6-1-esr-lo.mtnbusiness.co.za [105.236.6.1]
3 870 ms 865 ms 869 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
4 843 ms 670 ms 583 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
5 667 ms 736 ms 815 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 807 ms 847 ms 822 ms tb-pr-1.za--tb-cr-2.za-a.mtnns.net [196.44.18.143]
7 * 768 ms 720 ms wblv-ip-se-2-gw.telkom-ipnet.co.za [196.25.165.197]
8 * 686 ms 546 ms 196.43.25.205
9 941 ms 915 ms 736 ms nbsc-ip-er-1-pos-8-0-0.telkom-ipnet.co.za [196.43.25.146]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * telkom-sa-tienet-gw.telkom-ipnet.co.za [196.25.54.62] reports: Destination net unreachable.

Trace complete.

WAN Operation Data

Noise Margin
Upstream 13 dB
Downstream 23 dB

Attenuation
Upstream 30 dB
Downstream 29 dB


I also use VisualRoute and I see packet losses everywhere, this is the diagnosis from VR:

In general, hops in this route respond slowly (over 776ms on average). All hops after hop 3 in network 'MTN Business SA Pool Region 7203' respond particularly slowly.
 
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