Help ADSL

R

RVR

Expert Member
Joined
Aug 14, 2014
Messages
1,798
Reaction score
108
Location
Durban
I need help here, i finish set up the adsl and now i can't connect (no internet access). I did verify the adsl using Telkom and it said it will take 30 minutes but it has passed over an hour now.

All lights on the modem is showing green except that "internet" icon/symbol (its showing red)
 
Try entering the following details into your router:

Username: guest@telkomadsl
Password: guest

If you can access www.telkom.co.za using that account then the issue probably lies with your ISP. Double check your username and password which you entered into your router.
 
My details i entered are correct, There was a green check by "ADSL modem" and "ADSL connection" but the third one "Connecting to internet" did'nt go through. Maybe its the verification? when i tried again it said "Your request has been processed"
 
When i connect to my wifi name it says "Connected" but there's an exclamation mark on the signal blocks and says "no internet access".
 
I got a 2Mbps , somehow according to speedtest its around "1.50Mbps"
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X