HELP: dstv explora not want on

spiderkzn

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Bought explora recently, someone install dish this morning and setup which dstv working fine like loading, setup, update and on. Then he advice me leave dstv decoder on and went to work and come home as it not want turn on? :(

The decoder show red ! Light and the switcher blue light not turn on. Tried google and not found the similar problem. Not know how to manual reset.

Anyone can help me? Otherwise gotta drive 20km tomorrow to nearest branch.
 
Quickest way to get it sorted is to contact them

For more information about DStv or for any queries about your DStv service:

- Go to www.dstv.com for more information about DStv, for schedules and to access the self-service function

- Go to our Forum at www.forum.dstv.com to have your questions answered by senior specialists or to search a large database of questions and answers. Their Forum is also completely Google searchable

- Talk to them on twitter @DStvCare or on facebook/DStv 7 days a week from 7am to 10pm

- Visit one of their branches or agencies

(http://selfservice.dstv.com/self-service/service-providers/)

- Send them an email at [email protected]

- Call them on 011 289 2222
 
Guys did unplug decoder power for half hour and it work but problem again next 20min and same problem this morning. Did take it to multichoice and they swap it out without question :)
 
Glad to see you won't buy an etag. Hope DSTV fixes you up !
 
No offence but reading your post annoyed the hell out of me, learn to type proper English. Glad you sorted your problem out though
 
I think him and mushroom are from the same family, he just got a slightly better education cos I can understand his posts , barely
 
He apologised for his lack of fluency in a thread related to this.

It also doesn't take a rocket scientist to see he's not south african
 
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