Over the last couple of weeks I've noticed that my tablet (SM-P905) takes a long time to charge. Sometimes it takes all night to charge. On Wednesday morning, it was only at 2% after charging all night. I took it to work with me and tried another charger which seems to work, so my guess is it was a charger fault.
At midday I tried to access my tablet using my normal password, but it didn't accept it. I know as surely as I know my face it's the correct password as I use the same password on another device which works. I tried several times and each time after the 5th attempt, it would countdown 30 seconds before allowing me to try again. I've seen some people online who have tried more than 150 times and never get the google log in option. I think it might be the same situation with me. I logged online for solutions and people suggested using my google email and password when prompted, but it never prompts me for this information.
During all this, the speaker icon popped up a few times and each time the tablet would unlock and re-lock by itself, but not long enough for me to do anything.
I reset my google password and my other devices picked this up and asked me to update them, but it didn't do anything for the screen lock password. I then tried ringing it and sending the lock and erase option via the online Device Manager (which is supposed to only wipe the admin options) but nothing happens. I also rebooted it under recovery, hoping to see an option that would allow me to remove the screen password, but nothing.
I've called MTN and Samsung and they are recommend taking it to the service centre and impression I'm getting is they will have to reset it back to the factory resetting, but I can't do this as this device holds my life and I haven't created a backup in months.
Anyone had any similar issues? Please help me find a solution other than factory reset.
At midday I tried to access my tablet using my normal password, but it didn't accept it. I know as surely as I know my face it's the correct password as I use the same password on another device which works. I tried several times and each time after the 5th attempt, it would countdown 30 seconds before allowing me to try again. I've seen some people online who have tried more than 150 times and never get the google log in option. I think it might be the same situation with me. I logged online for solutions and people suggested using my google email and password when prompted, but it never prompts me for this information.
During all this, the speaker icon popped up a few times and each time the tablet would unlock and re-lock by itself, but not long enough for me to do anything.
I reset my google password and my other devices picked this up and asked me to update them, but it didn't do anything for the screen lock password. I then tried ringing it and sending the lock and erase option via the online Device Manager (which is supposed to only wipe the admin options) but nothing happens. I also rebooted it under recovery, hoping to see an option that would allow me to remove the screen password, but nothing.
I've called MTN and Samsung and they are recommend taking it to the service centre and impression I'm getting is they will have to reset it back to the factory resetting, but I can't do this as this device holds my life and I haven't created a backup in months.
Anyone had any similar issues? Please help me find a solution other than factory reset.
