Help! Please I cant use my phone internationally

[DebraB]

Please can anyone help me, I've just arrived in Dubai and need my SA number to be fully operational. The Mobile is not operational at all. I cant make calls, receive calls and the data is only available when connected to Wifi. I am so frustrated. The data roaming is on. I really need help with this and would appreciate any suggestions on what could be wrong

 

[Spizz]

Please can anyone help me, I've just arrived in Dubai and need my SA number to be fully operational. The Mobile is not operational at all. I cant make calls, receive calls and the data is only available when connected to Wifi. I am so frustrated. The data roaming is on. I really need help with this and would appreciate any suggestions on what could be wrong

I don’t know what network you are with or if you are contract or payg, but I’m with Vodacom on a contract and I’m sure I had to contact them and ask for roaming to be enabled.

Get a local sim or borrow a phone and call them to activate. Emailing will be a waste of time I reckon.

 

[TheMightyQuin]

I don’t know what network you are with or if you are contract or payg, but I’m with Vodacom on a contract and I’m sure I had to contact them and ask for INTERNATIONAL roaming to be enabled.

Get a local sim or borrow a phone and call them to activate. Emailing will be a waste of time I reckon.

FIFY

 

[genetic]

Should have checked you had roaming on before you left - but your best bet is to phone Vodacom from Dubai and get them to enable it. Alternatively you may be able to change it online via the Vodacom portal if you are registered.

 

[FlashSA]

Please can anyone help me, I've just arrived in Dubai and need my SA number to be fully operational. The Mobile is not operational at all. I cant make calls, receive calls and the data is only available when connected to Wifi. I am so frustrated. The data roaming is on. I really need help with this and would appreciate any suggestions on what could be wrong

You posted in the MTN sub forum so I assume that is the network the sim is on. Send an email to [email protected] requesting roaming to be activated. Unless you are an MTN business client like myself, then it is [email protected]

 

[AstroTurf]

Please can anyone help me, I've just arrived in Dubai and need my SA number to be fully operational. The Mobile is not operational at all. I cant make calls, receive calls and the data is only available when connected to Wifi. I am so frustrated. The data roaming is on. I really need help with this and would appreciate any suggestions on what could be wrong

be careful with data roaming, in fact do not do it.
You are going to have a R20k+ phone bill to get back to...

 

[thehuman]

Be glad it not working, would have a shocker of a bill when home