Help with Fixed Line infrastructure

D

DaemonZA

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Hi

Now I may be posting in the wrong section, if I am please forgive me.

I would like to know if there's any person that I can contact to help the residential complex I live in to have the telephone line infrastructure put in place.

I would just like to know if there's a specific process, so I can try and get things going.

Currently, various people have applied, but it all just leads to a dead end.

Thanks in advance
 
So almost a year later from this thread, and 3 years after actually applying for a line, our complex still doesn't have any lines.
I'm not sure if its just our complex or the whole area, but I believe its just our complex. I tried contacting some people and they mentioned that the complex needs to have at least 50% off applicants before Telkom will consider.
Does anyone know if there's any other way to go for this? I've tried wireless solutions and from the service I get its not a choice really.
 
I had the exact same issue in my old complex close to Lonehill. It was newly built and I was one of the first to move into the complex. When I saw the place, I asked a friend if he knows anyone in the area has Telkom ADSL, and he stated that other people in the complex that he knows has an ADSL line. When in fact it was the complex next door to me that had Telkom lines.

When I arrived and applied for ADSL, Telkom said the same thing, that there is no draw line and it's too long to reach from where the Telkom box is just outside the complex gates. Telkom said that the body corporate has to get an Telkom box installed on the premises.

When speaking to the body corporate, they said that had applied for Telkom to be install a year before they started building the complex, and Telkom have never come to the table to install Telkom lines in the unit.

The body corporate even sent out letters to everyone asking who in the complex was willing to apply for a Telkom line and only 14 out of the 60 residents responded and said they would apply. Telkom needed at least 70% of the residents (over 40 people) to apply for Telkom lines before they would even consider installing a Telkom box in the complex. After living in the complex for a year without ADSL and using my 3G modem, I decided to move out. The complex still does not have Telkom lines. Telkom @$$h0les!
 
The problem lies with the developers. Telkom actually has a specific department developers can contact for assistance. They (developers) never bother to provide the correct infrastructure when they build these complexes.
 
Aaahh...yeah well my complex had the correct infrastructure, but just no Telkom box with lines available.
 
From the guys that I've spoken too, apparently everything was done from the developers end. All that was needed is for Telkom to pull through the cable.
Unfortunately, I've tried many routes to get the complex together and have many residents sign up for the service, though I believe alot of them have little to no faith in Telkom (and who can blame them really), hence the few amount of applications we have.
 
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So I guess there's no hope for me? *Sigh*

If anyone is willing to help for the fun of it, here's my reference no: 1273489/44
 
Get them to all apply, make a list of the reference numbers and escalate. You could probably post them here as well.
 
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