Hi all.
On Saturday I bought a POE unit for R130 at our local PC shop, the salesperson told me I can bring it back on Monday if it doesn't work for me, which I did. Nothing wrong with the adapter, it's just that I can't use it. The person at the front desk told me that she can't refund me at the moment because I paid with my card, and that only the boss can clear card refunds. So she took my invoice, and the adapter and told me she would call me once he is in so that I can come collect my refund.
Fast forward 2 days and I still haven't heard anything from them, I called them just now and apparently I need to talk to the boss directly tomorrow morning. This post is just a sort of 'in-case'. In the likely event (I heard the guy is a complete *******) that he refuses my refund, what can I do about it CPA wise?
Thanks in advance
On Saturday I bought a POE unit for R130 at our local PC shop, the salesperson told me I can bring it back on Monday if it doesn't work for me, which I did. Nothing wrong with the adapter, it's just that I can't use it. The person at the front desk told me that she can't refund me at the moment because I paid with my card, and that only the boss can clear card refunds. So she took my invoice, and the adapter and told me she would call me once he is in so that I can come collect my refund.
Fast forward 2 days and I still haven't heard anything from them, I called them just now and apparently I need to talk to the boss directly tomorrow morning. This post is just a sort of 'in-case'. In the likely event (I heard the guy is a complete *******) that he refuses my refund, what can I do about it CPA wise?
Thanks in advance