Help with roaming and voicemail

[Wolfling]

Hi

This is a bit off-topic for the forum, but I need some help.

I am a Vodacom Subscriber and are currently in New Zealand, roaming on the VodafoneNZ network. Somebody from South Africa phoned me and, as I was asleep at the time, the phone went to voicemail.

How do I access my Voicemail from New Zealand?

I have tried 121 and also +2782121. At first I was told the service is not available, now I get the greeting message and then get disconnected. I also have tried to search on the Vodacom website, but the site seems to be down.

Is Vodacom having a problem? If not, how do I access my voicemail?

My roaming is working as I am receiving SMS and Calls.

 

[Ockie]

- Retrieving Voicemail while roaming is not free!

- To listen to Voicemail, dial +278214 followed by the last 9 digits of your cellphone number. Example: If your cellphone number is 0827654321 you would dial +2782 14 827654321

- Dial 1 as soon as you hear your voicemail message

- Enter your mailbox number, e.g.: +2782 14 827654321

- Press 1

- Enter your mailbox password

Remember: Voicemail retrieval while roaming is charged as a call back to South Africa each time at the applicable roaming rate. Remember to reset your mailbox password before leaving, to be able to retrieve your messages when travelling.

http://www.vodacombusiness.co.za/mobile/main/services/internationalroaminghowcellphoneisused

 

[Scooby_Doo]

Is there a default pin?

My dad is in the US and the network there is not letting him dial +278214. So I am trying from SA so I can relay the messages back to him.

He says he never setup a pin, but the system is asking me for one.

Thoughts?