Help with SSD Not working in laptop

20Hertz

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Apr 12, 2013
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Hi. I've been struggling with this problem for a few days. I need help. here goes...

I have an HP Pavilion G6 with 3rd gen i5 and 8GB RAM. The SSD was working perfectly fine. I had windows installed on it and then decided to install Debian 10.0.0 x64. it was working well too.

One of the USB ports on the laptop was not working so I opened it up and fixed the problem. I am in the IT field so im not useless with hardware. to my knowledge, I did not damage anything in the process.

After putting everything back together, all was well and the USB port I fixed was working well too. Except the laptop wasn't detecting the SSD anymore. it gave me error 3F0, meaning it doesn't detect the hard drive and gives a message about not seeing any bootable device to boot from and telling me to install an OS (It still had Debian on at the time).

After a few reboots, removing and reconnecting the SSD properly, I thought the SSD must have died in the process so I tested it in 2 other machines. its working 100%. I connected it as a second drive in a desktop and am able to use it as you would any drive. Hard disk sentinel reports 100% health, good temperature and no errors whatsoever. I connected it as the primary and only drive in another HP celeron laptop and installed windows onto it using a flash drive. worked well too with no errors. I then reconnected it into the G6, thinking it will work now but still the same problem. (3F0).

with the SSD in the G6, the laptop is able to boot other media like the flash drive containing the windows setup but the setup wizard tells me there are no available drives to install to.

I tried a few things on the laptop and so far, obviously, no luck.

what I did...
Went into the BIOS/UEFI and loaded defaults
tried changing various options like enabling and disabling legacy mode
disabled secure boot
tried various boot orders (SSD is not seen in the BIOS)
removed the battery, CMOS battery and charger to fully reset it.
updated the BIOS (already on the latest version)
attempted to start up while holding win + B (this doesn't work though. I just get a black screen and flashing caps lock light)
changed hard drive format between GPT and MBR before inserting it into the G6.

I get the 3F0 error with the SSD connected but without any drive I just get a generic error that says something along the lines of no bootable media and press any key to retry etc. this tells me that the laptop does see the SSD but somethings preventing full use of it.

I inserted another hard drive and it works normally in the G6. I'm using it as we speak but, as you probably know, there's a huge performance difference between a HDD and an SSD so I want the SSD to work in the G6 again because the things I do puts a lot of load on RAM and disk. even after booting from a HDD in the G6, removing it and reinserting the SSD makes no difference.

from the 3F0 error screen you can press F2 to start some testing. I select the Hard drive test and whether choosing the quick or long test it just comes back with the same errors after about 1 second. it says "SMART Check : Not Installed" and "Short DST : Not Installed". I don't know what that's about but its obviously related. when I run the same test with the HDD instead of the SSD then those 2 both says "Passed".

So in short... the SSD worked in the G6 but doesn't anymore. the SSD still works perfectly in any other machine I tested it in. another HDD still works perfectly in the G6. I dont have another SSD at the moment to even test it with and not able to buy a replacement right now but even if I could, I don't know if it will work.

Laptop:
HP Pavilion G6
i5 3210m
8GB DDR3 (2x 4GB modules @ 1600)
Radeon 7670m
BIOS Version F.27
Optical drive installed so no HDD caddy

Working with a Western Digital Blue 500GB 2.5" HDD
the SSD is a Western Digital Green 2.5" SATA

Its super annoying to constantly have RAM usage on 6+ GB and disk usage often on 100%. yeah the WD green is barely an SSD but its much better than using a HDD. with the SSD I dont feel like I need to add more RAM right now so please can anyone help with this?
 
Last edited:
fault found. one of the little wires on the ribbon cable broke. going to need a replacement ribbon cable
 
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