Hi Vodacom. Could you please warn us when

Azbubu

Honorary Master
Joined
Nov 18, 2008
Messages
38,419
Reaction score
17,323
Location
Kapkaupunki
Our unused airtime is about to expire instead of being carried over again to the next month?

Thanks.

From guy who lost over R1000 of unused airtime. :)
 
I'll be honest and admit I didn't know that unused airtime expired...
 
Top Up.

I'm not sure how many months. I know they had (maybe still do?) this explanation on their website using buckets.

Edit: Actually I think the buckets explanation is for unused minutes not airtime.

I think it's more than 3 months though because I get R275pm.
 
Last edited:
Top Up.

I'm not sure how many months. I know they had (maybe still do?) this explanation on their website using buckets.

No idea.

Question though, if you don't mind: how did you lose over R1,000? You bought it in bulk five (or whatever) months ago and then just never used it? Or is it part of your contract? But then you should only have lost one month's amount or something like that.

/confused :confused:
 
Eh, definitely call them up.

I got an SMS the other day to tell me I had R700 airtime and was only allowed to have R600 on my account, so I had to use the excess before the end of the month. That's pretty messed up. What's it matter how much airtime I have if it expires after a certain date anyway?
 
Edited my previous post just as you replied.

I get R275 airtime every month and since I have wifi at home now and barely use my phone for calls, it accumulated for a few months.
 
/bump

Vodacom could you please clarify how many months the airtime carries over for?
 
The same thing with free minutes accumulated, they also expire :'( Not very cool
 
Top
Sign up to the MyBroadband newsletter
X