HIGH Pings

Mach III

Mach III

Expert Member
Joined
Sep 28, 2010
Messages
3,495
Reaction score
200
Location
Somerset West
Hi there

Could anyone please help me?

My ping has shot up from about 60ms when pinging mybroadband.co.za to 700+ for about a week now.

I did a tracert, but I don't know how it works or how to diagnose what is wrong. I live in Somerset west, so apparently it is on the WSSW exchange.
Can anyone help?

My download speeds and all that are perfect, just the ping is ridiculous.


Tracing route to www.mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 746 ms 840 ms 851 ms ti-224-144-01.telkomadsl.co.za [105.224.144.1]
3 870 ms 733 ms 790 ms ti-226-0-246.telkomadsl.co.za [105.226.0.246]
4 1067 ms 1053 ms 873 ms ti-226-0-13.telkomadsl.co.za [105.226.0.13]
5 1283 ms * 1156 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
6 932 ms 960 ms 1172 ms 196.43.11.218
7 871 ms 753 ms 716 ms 196.43.25.206
8 913 ms 836 ms 633 ms 196.25.247.26
9 769 ms 701 ms 733 ms css1-ctn-gi0-1.ip.isnet.net [168.209.2.10]
10 839 ms 901 ms 863 ms 196.36.84.154
11 865 ms 950 ms 944 ms CORE.GP-CN-HET-MEE-1.TO.GP-HV-ICT-MEE-1.DFA.P2P.
10G.za [41.84.13.66]
12 989 ms 929 ms 886 ms 41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1
.africainx.net [41.66.132.246]
13 * * * Request timed out.
14 * * 962 ms row-access-switch1-row3-4.jnb1.host-h.net [197.1
89.193.36]
15 632 ms 641 ms 784 ms 197.242.89.170

Trace complete.
 
Silly question, but are you downloading while doing the tracert?
If possible try running tests when the line is idle and connected via cable to rule of wireless ***
 
A couple of days ago I reset the router, and as it turned on I pinged mybroadband.co.za... 700 pings. So absolutely no downloads. It's on all devices, because my cellphones skype also will not load videos... So it's not the PC. I'm on telkom 2mbps uncapped.
 
HavocXphere said:
You're officially screwed

http://mybroadband.co.za/vb/showthr...ng-a-congested-ADSL-exchange-Guide?highlight=
Click to expand...

Hmmm. Somerset West is one of the richest areas per capita in the world.

I'm gonna dedicate at least 3 hours of my Sundays going over to peoples houses and convincing them to cancel their ADSL if they don't sort it out :)

I've just come off the phone with telkom, they've logged the error, and they gonna call me back Tomorrow. Not going down without a fight haha.

Thanks for the help
 
Glad to announce that the problem is solved. Telkom sorted what ever the problem was :)

Also my download speeds are higher than ever :)
 
Last edited:
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X