we probably dont have all the information.
a trip to the municipality may help clarify matters, provided one is able to meet with someone with relevant experience in this field, not a "paper-pusher" behind a desk who may lack both experience & authority.
i too have an elderly mother. i am however very very fortunate in that she is financially secure. even that aside, having to constantly oversee her well being is integral to my daily routine - and takes it's strain.
now imagine if you will for a moment (and this is not specifically directed at you), your elderly mother is facing eviction - though no real fault of her own. in addition, you have young children facing the same.
i think given the above, one can extend a little latitude when a person (a victim of circumstances, not design), is facing this kind of situation and may get a little emotional.
ultimately, the thread is a plea for help, for advice - and should be treated as such.
the only way to find answers is to ask questions, no matter how silly a question may seem.