How bad is "iBurst, bursts..."

DFantom

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The article in terms of information is on par with what it expected of the normal news world but how bad is the actual writing I mean, really I am the worst at spelling and grammar and pretty much any form of english writing and I could have done better. Feels so rushed. Anyway here is my reasoning:
A very good friend of mine happens to be one of those unhappy people, so I had a chat with him today to find out his views.
Good first opening, pity he never actually mentions what his friends views are...or even who this friend is.
iBurst (WBS) was supposed to throttle those who had reached the 3GB cap down to 64kbps, but this never happened. In some instances, users that have downloaded up to 10GB of data will be reconnected and throttled to 64k, but the rest need to buy additional gigs.
First paragraph of sentance has bugger all to do with the rest of the paragraph. Also he says the throttle never happened then in the next line he says they will be throttle.

(thanks for the tip-off - Planks).
Is he calling us planks? Or is Mr Planks editing this and simply saying thank you. My guess is the first one though.

nobody seems to have any regard for the help desk or the levels of service either.
Atleast he didn't say noone ;) Anyway there has been some positive responses to them..not many but there has been. Generalisation of this kind is bad.

It would seem that broadband, in general, is having a hard time locally. If it is not high costs and unnecessary charges, it is caps, bad service and miscommunication. We are doing well, aren’t we?
It's better than dialup

Had a bad experience?
Not really...more communication would be nice

Ditching your wireless broadband for Telkom ADSL?
MUHAHAHA......nope

Wanna share my 56k dial-up?
No..and are you on dialup because you blew your cap to tiny pieces and WBS has kicked you off?

You know my mail address.
Um, no I don't
 
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