I've just moved to Pretoria from the Netherlands and have moved into a house I bought last year. At the time of purchase, the estate agent suggested getting a pre-paid meter installed in the property which was installed by Ideal Prepay.
Having moved to South Africa at the start of July, I realised that I'm now paying for electricity twice. Once via the rates charged in the complex and again by having to top up the pre-paid meter in the house.
The company that charges for rates is being very difficult and is giving us no option other than to either convert the meter into one of their own (via a key token change) or to install one of their own meters from scratch. Given that I'm already paying for electricity, it seems as though the rates company is being very difficult in not letting us switch back to the flat rate we are currently being charged.
Does anyone have any advice on how we can revert back to the flat rate charge?
Having moved to South Africa at the start of July, I realised that I'm now paying for electricity twice. Once via the rates charged in the complex and again by having to top up the pre-paid meter in the house.
The company that charges for rates is being very difficult and is giving us no option other than to either convert the meter into one of their own (via a key token change) or to install one of their own meters from scratch. Given that I'm already paying for electricity, it seems as though the rates company is being very difficult in not letting us switch back to the flat rate we are currently being charged.
Does anyone have any advice on how we can revert back to the flat rate charge?