How do I cancel and uninstall opera?

P

Padded Mouse

Expert Member
Joined
Sep 16, 2005
Messages
1,148
Reaction score
0
Location
Gawcott, UK
I have had my Blackberry Bold 9780 since the beginning of November last year.

I cannot recall downloading or installing opera mini and I can also not see the icon anywhere on my phone and yet...

I am being charged R5.72 a day by opera for usage. This is putting a hefty R172.00 per month extra on my bill and I do not want to pay this.

Cell C tell me that as it is a thrid party application I need to ask opera to cancel the agreement

As said I cannot find opera anywhere on my phone not even in thrid party applications, I can see no icon that says "opera" and I can find no contact mail or number online but I am being chareged for this service

Can anyone advise me as to what to do to cancel this please?
 
I am not happy with this either and it is a charge being levied every day at the same time. I have asked Cell C to investigate. this is an example of what the billing looks like:

CONTENT SERVICES
DATE TIME DURATION NUMBER DIALLED AMOUNT
01-MAR-12 18:14:25 0:00 OPERA 5.27
02-MAR-12 18:14:23 0:00 OPERA 5.27
03-MAR-12 18:14:23 0:00 OPERA 5.27
04-MAR-12 18:14:20 0:00 OPERA 5.27
 
Try pressing Menu - show all

Icon could be hidden
 
Padded Mouse said:
I am not happy with this either and it is a charge being levied every day at the same time. I have asked Cell C to investigate. this is an example of what the billing looks like:

CONTENT SERVICES
DATE TIME DURATION NUMBER DIALLED AMOUNT
01-MAR-12 18:14:25 0:00 OPERA 5.27
02-MAR-12 18:14:23 0:00 OPERA 5.27
03-MAR-12 18:14:23 0:00 OPERA 5.27
04-MAR-12 18:14:20 0:00 OPERA 5.27
Click to expand...

Could it perhaps be one of those sms subscription services u signed up for. Maybe by mistake. As far as I know Opera mini is a free app/browser
 
Padded Mouse said:
I have had my Blackberry Bold 9780 since the beginning of November last year.

I cannot recall downloading or installing opera mini and I can also not see the icon anywhere on my phone and yet...

I am being charged R5.72 a day by opera for usage. This is putting a hefty R172.00 per month extra on my bill and I do not want to pay this.

Cell C tell me that as it is a thrid party application I need to ask opera to cancel the agreement

As said I cannot find opera anywhere on my phone not even in thrid party applications, I can see no icon that says "opera" and I can find no contact mail or number online but I am being chareged for this service

Can anyone advise me as to what to do to cancel this please?
Click to expand...

Haha It's got nothing to do with the web browser Opera.

Google Opera Telecom - they're euphemistically called 'content providers' I think.....

Or just go here, call them and unsubscribe:

http://www.operainteractive.co.za/contactUs.php
 
Last edited:
Thank you for this

I am currently on the phone waiting for an "operator" to take my call. "or I can send them an email"

We appreciate your call, all our service consultants are currently busy....

Mobile media and marketing... looks like a scam to me and I really do not know how I got thsi service as I am very wary of things like this noramlly

Thanks you again
 
I 'unsubscribed' a number a couple of weeks ago - I think I was on hold for close to fifteen minutes, had a quick chat with the consultant and got a confirmation sms on the relevant number a few minutes later
 
One of my sims lost R46 in the space of 3 days to these scams until I phoned them and explicitly asked them to sod off. Can't imagine how it got subscribed in the first place... Like you I also try to be extra careful of these.
 
Had this on my phone bill as well this month. I noticed R131 charged for content. The guy at mtn said it was for opera telecom ( which I don't recall subscribing to ) and sent through a cancellation request. Hopefully that's sorted out.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X