How do you cancel a Telkom line?!

[Zoopy]

My parents have been fighting for the last two months to try and get our Telkom line in the flat canceled and Telkom has been making it difficult every step of the way. They've faxed, emailed, called, went in to physical stores, you name it. And nothing works. Today they got a vague SMS about converting the line before the query can be processed.

WTF? The flat went into the new owners' name yesterday and they can now theoretically use our phone line for the next two months. Does anyone have any advice for getting through to these tits?

 

[Sl8er]

PM MickeyD...it seems he has a vault containing email addresses for some top dogs at telkom who can make shlt happen.

 

[MickeyD]

Do the new owners want a Telkom line?

If yes, simply ask them to complete a transfer of service...

 

[Milano]

My parents have been fighting for the last two months to try and get our Telkom line in the flat canceled and Telkom has been making it difficult every step of the way. They've faxed, emailed, called, went in to physical stores, you name it. And nothing works. Today they got a vague SMS about converting the line before the query can be processed.

WTF? The flat went into the new owners' name yesterday and they can now theoretically use our phone line for the next two months. Does anyone have any advice for getting through to these tits?

You have PM.