How is vodacom network

[CapeTownchic86]

I've been with telkom for all these years and never had any issues with them. I am looking to upgrade now and have been checking out various cell contracts and vodacom isn't as pricey as I thought they were. Similar offering to telkom.


How's vodacom afters sales service etc.

 

[AstroTurf]

In my experience if you have patience and don't karen out on support staff they are just fine.

 

[CrypticZA]

I've been with telkom for all these years and never had any issues with them. I am looking to upgrade now and have been checking out various cell contracts and vodacom isn't as pricey as I thought they were. Similar offering to telkom.


How's vodacom afters sales service etc.

Their signal is a bit dodgy in some areas with loadshedding, Sunningdale (Cape Town) for example have been experiences a lot of no signal in and around loadshedding at the moment

 

[epah]

After sales service is the same as any other south African company.

 

[RudderVator]

In my experience if you have patience and don't karen out on support staff they are just fine.

The network was pretty bad compared to MTN back in 2017. Not sure if things have improved.

 

[AstroTurf]

The network was pretty bad compared to MTN back in 2017. Not sure if things have improved.

for my location, exact opposite.

 

[giggity]

My experience: Vodacom works wherever white people go on holiday. In the middle of bloody nowhere? Vodacom will have signal. MTN works fine in cities unless there's loadshedding. My MTN signal just dies entirely with loadshedding, while Vodacom at least gets LTE for 2-3 hours and then 3G after that.

 

[AstroTurf]

My experience: Vodacom works wherever white people go on holiday. In the middle of bloody nowhere? Vodacom will have signal. MTN works fine in cities unless there's loadshedding. My MTN signal just dies entirely with loadshedding, while Vodacom at least gets LTE for 2-3 hours and then 3G after that.

I gave that a thumbs up but yes amusingly accurate description

I live on a plot and MTN has until quite recently had edge connection and nothing more.
Vodacom has been my primary internet connection at home for years and only recently have the rest started getting reception here (as urban sprawl continues its cancer like encroachment into nature so improves the random signals of mankind).

MTN, Telkom, rain and cellc signals are gone 30 minutes into loadshedding.

Vodacom has given me LTE 4 days into a power outage without an issue.

 

[canza]

As far as customer service goes, they are all bad.

MTN has historically been pretty good with broadband and coverage, especially when it comes to speed, but their service has degraded severely over the last few years. I'd say Vodacom wins on signal, for the most part.

Your specific location may be different, but MTN in our area is notoriously unreliable. I've reported issues several times, and it's always apparently my devices at fault, even though they work perfectly fine on Vodacom. Rain has decent signal here as well, but not MTN.

If you go 2-3 km from where we live, you will struggle to open a web page on your phone with either Vodacom or MTN at some times of the day, but usually, you can make calls on the Vodacom in the same area, but not on MTN - so still a bit worse.

Oh, and I live in an urban area. Not in the middle of nowhere.

Get a prepaid SIM from each provider and test.