How to charge back an incorrect card payment?

Fluttershy

Well-Known Member
Joined
Feb 15, 2012
Messages
223
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1
Location
Durban, South Africa
A few weeks ago I was shopping and the shops card machine wouldn't work so I paid cash for what I bought.

I see on my statement that I was billed on my card anyways, so I've paid for what I bought twice.

Who do I talk to about getting the money back? My bank (Capitec) or the store?

How do I prove it if I haven't got the slip?
 
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