How to know when your contract has been canceled??

gwenrb

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Joined
Nov 28, 2014
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Hi after days of trying to get through to the Vodacom call center, I managed to get through on Monday 02 October, to cancel my 1GB data contract. The issue is that I have received no confirmation that it has been done and have now spent another week trying to get someone to pick up the phone to confirm it has been done. Today alone I spent 40min waiting for an answer. Is there anywhere one can confirm a cancellation has been done or not?
 
Always ask for a reference number before they hang up. Try to contact their support team on either Twitter or Facebook. :)
 
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