HP Software / Drivers

[blunomore]

Long story.

1. Seemingly the nerd that had to install my HP Officejet 6313 All-in-One software and drivers from the internet, did not complete the job and I need some assistance. He downloaded the driver for the printer part of the HP 6313, but I cannot find the scanning function on my laptop, so I am trying to download a driver for that.

2. I downloaded the 2nd driver from the following URL :

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=1119599

It was installed, set up, etc, but I am not sure where to go to e.g. start a scan. In the past, I would have a HP All In One Icon to click and it would start the process.

3. Should I rather uninstall option 2 and try to download option 3?

Thanks

 

[Chris_H]

Yes, you need to install option 3. I've had the same issues with these all-in-one packages. Installing the drivers only leaves you limp. You need to install the full package.

 

[blunomore]

Thanks Chris.

 

[Chris_H]

np

 

[blunomore]

I spoke too quickly. Trying to download the full feature and drivers, but I get a message saying the file cannot be saved because "the source file could not be read".

Anyone know how this problem can be overcome?

 

[Game_Boyz]

Use the original cd supplied with the product as it has the actual application suite to use all the features(scanning,etc) of the product. HP site to download sucks - it is better to get a copy from a dealer.