Huawei G7 battery issue

[Fox1]

Leave it plugged in for 15 minutes and should change to green.

 

[hj2k_x]

Leave it plugged in for 15 minutes and should change to green.

It isn't.

It isn't recognising that it's being charged. The charger is fine. It charges all my other phones. I've also tried different chargers and different plugs.

:/

 

[hj2k_x]

With the charger plugged in.

 

[Fox1]

Sounds like the battery is gone

 

[hj2k_x]

Sounds like the battery is gone

Ya. Device is only a few months old as well.

Will take it to Vodacom and see what they say.

 

[hj2k_x]

As a follow up, and some free props to Vodacom/Huawei.

Took the phone it. Was dealt with quickly and efficiently.

They replaced it with a brand new sealed unit within a week, and I received SMS updates of the progress of the repair every step of the way.

Credit where it's due