SinisterSilence
Member
- Joined
- Feb 9, 2011
- Messages
- 11
- Reaction score
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Since i was 7 years old and heard of the wonderful thing that is the internet, my dream has been to purchuse myself a conection and surf the web and acess all the information the world has to offer. But for a orpaned child living with his gandperants that dream could not realize.
Sevral years later we moved to Pietersburg(Now Polokwane) and I thought my dream my yet realize. But it seems that was false hope since internet costs were still sky high and a telcom conection was just too expensive to get.
I descoverd the wonders of bluetooth conecting my phone to the pc to get an amazing(ly slow and expensive) internet connection. But you could hardly call that surfing the web when you have to wait 10 min for a page to load.
Then I aproched my father who has been paying subsidies to my grandpearants, he told me that hell get me internet if I finish school. So I worked hard and finaly finished matric in 2010!
My father then told me that I can pick out an internet service and hell pay for it as long as it is not too expensive. So I searched around and found the Cell C promotion witch seemed perfect for me. So i went and bought my Cell C dongle with a 60GB bundle included, RICA'd it ASAP and went home to try my new internet.
After waiting an excrusiating 3 hours for my sim to get activated i pluged in the modem and installed the software, pushed the conect button and bam i had internet, witch disconected in about 15 seconds! So i tried once more and this time it held for a minute. Francticly i googled the problem as soon as i made a new conection. I found a fix to set the software to UTMS only and quicly inslaled it.
After instaling the new software I tried to conect but was greeted by a request timed out error, 15 tries later and it was up and runing fine for the rest of the day on a HDPA+ network. The next day it conected on the 20'th try and stayed onfor half the day then disconected, i tried to reconect for about an hour till it finaly conected again.
Since then ive had to conec at least a dozen times before the conection was established, sometimes the conection just stops transfering data but the conection still remains active. Ive moved the pc everywhere in the house(even on the roof) and the conection still does that. so after 2 weeks of going on like this I woke up one mornig and powerd on my pc, only to fin an eror "SIM/USIM is not detected or is invalid" Imediatly i put the sim in my phone to check and it worked fine. I tried my vodacom sim in the dongle and it worked fine. so i googled the error but got no help whatsover. i then called Cell C customer care only to be told the tecnical department was not availible for 3 days in a row.
I then took my dongle to the Cell C direct store so that thei can identify the problem.
Theyt stated that the dongle was broken and will have to be sent in for repairs, witch will take about 3-6 weeks. I could keep the sim while the dongle was in for repairs. now i cant use my internet for at least 3 weeks so i beged all my friend for a modem to use. One fortuntly had a spare and let me borrow it for 6 weeks. now Im using the dongle right now and it cant even detect Cell C's 3G network so im stuck at 2G speeds.
I still have the conection problem as i have to try about 20 times for the conection to work, and I get disconected alot. Ive cheked my coveridge im im practicaly right next to the tower and I get the bet coverige posible.
Ive contacted Cell C about this but no reply has been given to me in 3 days. Im realy disapointed in the service im getting from Cell C and the sad thing is thei probably wont realy help my becouse im just one of their thousends of customers.
If anyone has any advice on how to move forword plz help?
Sevral years later we moved to Pietersburg(Now Polokwane) and I thought my dream my yet realize. But it seems that was false hope since internet costs were still sky high and a telcom conection was just too expensive to get.
I descoverd the wonders of bluetooth conecting my phone to the pc to get an amazing(ly slow and expensive) internet connection. But you could hardly call that surfing the web when you have to wait 10 min for a page to load.
Then I aproched my father who has been paying subsidies to my grandpearants, he told me that hell get me internet if I finish school. So I worked hard and finaly finished matric in 2010!
My father then told me that I can pick out an internet service and hell pay for it as long as it is not too expensive. So I searched around and found the Cell C promotion witch seemed perfect for me. So i went and bought my Cell C dongle with a 60GB bundle included, RICA'd it ASAP and went home to try my new internet.
After waiting an excrusiating 3 hours for my sim to get activated i pluged in the modem and installed the software, pushed the conect button and bam i had internet, witch disconected in about 15 seconds! So i tried once more and this time it held for a minute. Francticly i googled the problem as soon as i made a new conection. I found a fix to set the software to UTMS only and quicly inslaled it.
After instaling the new software I tried to conect but was greeted by a request timed out error, 15 tries later and it was up and runing fine for the rest of the day on a HDPA+ network. The next day it conected on the 20'th try and stayed onfor half the day then disconected, i tried to reconect for about an hour till it finaly conected again.
Since then ive had to conec at least a dozen times before the conection was established, sometimes the conection just stops transfering data but the conection still remains active. Ive moved the pc everywhere in the house(even on the roof) and the conection still does that. so after 2 weeks of going on like this I woke up one mornig and powerd on my pc, only to fin an eror "SIM/USIM is not detected or is invalid" Imediatly i put the sim in my phone to check and it worked fine. I tried my vodacom sim in the dongle and it worked fine. so i googled the error but got no help whatsover. i then called Cell C customer care only to be told the tecnical department was not availible for 3 days in a row.
I then took my dongle to the Cell C direct store so that thei can identify the problem.
Theyt stated that the dongle was broken and will have to be sent in for repairs, witch will take about 3-6 weeks. I could keep the sim while the dongle was in for repairs. now i cant use my internet for at least 3 weeks so i beged all my friend for a modem to use. One fortuntly had a spare and let me borrow it for 6 weeks. now Im using the dongle right now and it cant even detect Cell C's 3G network so im stuck at 2G speeds.
I still have the conection problem as i have to try about 20 times for the conection to work, and I get disconected alot. Ive cheked my coveridge im im practicaly right next to the tower and I get the bet coverige posible.
Ive contacted Cell C about this but no reply has been given to me in 3 days. Im realy disapointed in the service im getting from Cell C and the sad thing is thei probably wont realy help my becouse im just one of their thousends of customers.
If anyone has any advice on how to move forword plz help?
