I don't want a refund

DarkHelmet

Well-Known Member
Joined
Jul 30, 2003
Messages
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Location
South Africa.
ADSL is the step up from ISDN, the rest of Europe and the US are on ADSL/Broadband (probably the rest of the world except Africa too)

I do not care for the 3GB cap. If I want more than 3GB I will pay for 2, 3, 4 accounts, I will pay the relevant premium if I go overlimit, or the premium for a diginet line.

The link is oversubscribed and the port prioritisation gets me down.

NOT to mention the fact that my line has been up and down for the past 3 days and everytime I call, quoting my call reference number, the rep on the other side gives me a different company name every time I quote the reference number I was assigned the first time I called.

I just listened to the interview on SAFM, always on connection? Just being able to type this message I had to dial up on my 56k to post it. There seems nothing wrong with the line, my modem stays connected. My modem is plugged in to the telephone port thru the filter on my router. Telkom tested the line, it passed the test. What is the guess the technician arrives here tomorrow, plonks down a Telkom Marconi router jobby and walks out? You do not have Telkom approved equipment, it does not have a Telkom logo on it (I am using a Netgear DG814 Router/100 base T Switch with ADSL port). Keep me happy for 2 hours until I have to phone again.

Add to the above, I was billed for 3 months for a Telkom router I never received, thank you know what that I decided not to pay cash for it. At the time of installation there was no stock and I said I will bite the bullet and supply my own equipment.

Telkom, you can be honest with us, we do understand, tell us the truth, do not beat about the bush with bollocks. It is fine if the project is still a pilot, or in beta or whatever. I won't mind to pay to help you test it. Don't lie to me...

DH
 
Not normally my style to reply to myself, but I forgot to mention the fact that I have thus far signed 5 of my clients on to ADSL because it is the most affordable option for small business.

1 in particular has problems, I attend a call to site to look after my customer, because the Telkom technician has been there with his notebook, tested the line and all is fine, it is an equipment fault. I like to give my customers personal attention, rush out there, reset the Telkom Marconi router and BAM ... it works again.

2 clients in Cape Town, 3 in JHB... Two are personal friends. One is a semi-power user, the other a surfer.

Please make the destinction between power user and bandwidth leech. Power user knows what he does, bandwidth leech just downloads nonsense coz he can!
 
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