I give up with Telkom

Mephisto_Helix

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Yep, I just give up with Telskum now. I've had a line issue for going on 5 months now where it either drops 15-20 times a day or traffic just dies for anything from an hour to two days or more (this weekend again, I've had 2 hours total uptime since Friday) and after literally over a hundred calls, 30 line fault logs and even phoning and emailing senior managers, area managers, regional managers and executives, I've yet to have someone even come to my house to fix the damn problem. Anyone you speak to is all "we'll get right on that" and bugger all happens except I get an sms saying my fault has been resolved when it has clearly not!

I even had some senior guy come here to tell me he sees all the faults that have been reported and he sees nothing has been done and he promises it will get sorted, blah blah and 3 weeks later nothing has been done. I think it's a dose of BS that I pay them almost R2000 pm and get treated like this. Anyway, just had to rant somewhere.


/end rant


(P.S - if any Telskum employee reads this, try doing something about it, I actually dare you)
 
Last edited:
Telkom do not subscribe nor do they respond to hellopeter, so don't waste your time.

Wow didn't know that :) I know they used too - guess they got too many complaints there to deal with - haha
 
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