I hate telkom

D

Deicide

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Jul 27, 2007
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Yes, yes i know another HATE TELKOM thread! But i cant wrap my head around why it is so difficult for the idiotic inbreads to do simple things right. They created a 1GB acc for me when it was suppose to be 2GB. They tell me i have to wait for the end of the month to change this, WHY?!?!? **** only knows, this was last month btw. End of month i go into a telkom office and tell the lady this, she logs a 'dispute' what ever the hell that means. Now i still have a 1GB. Now i phone telkom and the lady tells me that if she creates me a 2GB acc then i 'might' (probably will) be charged for both the 1GB and 2GB and that i must wait for Credit Department to call me to sort out the dispute before she can create the acc so that i wont be wrongly charged.

SO CAN SOMEONE ANYONE TELL ME WHY IT IS SO DIFFICULT TO SOLVE THIS PROBLEM OF CHANGING MY ACC FROM 1GB to 2GB?!?!?!?!? :mad::mad::mad::mad:
 
i hate telkom so much it gives me hope that neotel might actually come around before my children die (im not married n dont have children at present)
 
I'm in the "other" group that has no problems so far with telkom, getting connected was within 36 hours and since then it's been fast and very stable.:D
 
Deicide said:
lol yah will i wont hold my breath too long on that
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Yeah time will tell, but it's been fine since I got it in July, I guess it depends where you are located and who you deal with at telkom.:p

Anyway I have to give credit where it is due, and so far everything has been fine my side.:D
 
Grofft said:
How long did you wait for your ADSL to be connected?

I've been holding my breath for 153 days now. Imagine this... :mad: ...but blue.
Click to expand...

Hahaha.

I am dreading phoning telkom (which I have to do) to get them to test my line - it is all crackly so my internet connection is about as stable as Zimbabwe's economy...
 
And fancy that. I called Telkom as I finished writing my previous post and I am still on hold.

Fun.
 
I was setting up my dad's ADSL on Saturday, I waited for 90 odd minutes for desktop support to pick up.

We should start a new thread, things you can do while waiting for telkom to answer the phone. These can't include anything on the internet (since it's probably down), or on the phone (duh).
 
i had the exact same problem with them creating a 1gig account instead of 3gig they told me i also had to cancel the other account before they could add a 3gig account so i just cancelled my account all together and went with the Openweb 5gig SAIX for R236....im happy now but i would have been happier if i were in the "TELKOM HAPPY GROUP" like some people:(
 
I look forward to the day that I won't have to deal with Telkom and completely cut them off and forget about them. Hopefully Neotel will have something competative in regards to ADSL and telephony,.. etc.. Anybody know when they'll be up and running?
 
Don't get your hopes up as neotel will be just as bad or maybe worse.
 
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