i think my router is broken?

[jackwu10]

well..
my connection is no longer stable. 384k adsl.
when i tried to ping saix, it's like this:
Reply from 196.25.1.200: bytes=32 time=362ms TTL=249
Reply from 196.25.1.200: bytes=32 time=42ms TTL=249
Reply from 196.25.1.200: bytes=32 time=731ms TTL=249
Reply from 196.25.1.200: bytes=32 time=1175ms TTL=249

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nothing is dl'ing.

and this is the reading at my router:

Downstream Upstream

SNR Margin 31.3 14.0 dB
Line Attenuation 46.8 24.0 dB
Errored Seconds 20 1
Loss of Signal 0 0
Loss of Frame 0 0
CRC Errors 60 1
Data Rate 384 128 kbps
Latency FAST FAST

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and i called telkom for a line check.. they said it's ok.
so is it really the router's fault?
how to fix it?
thank u.

 

[Rikus]

Try and plug it out for a couple of minutes.