I was given passwords

NeonNinja

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I'm a techie. Customer comes in and wants x y and z. She gives 5 various passwords, where one is an email address she receives all her banking stuff including her OTP. I almost was like 'give me your bank pin number' for x y z to go through...

How can people be this dumb? Or maybe is it trust?
 
I think some people are still very naive when it comes to protection of their own personal information - if anyone comes to me with something similar I "coach" them on the errors of their way - if after that they get themselves into the dwang, then it's their own fault... ;)
 
On not one but two occasions people asked me to help them us an ATM, if I wanted to I could of got their pin but I didn't luckil for them.
 
I'm a techie. Customer comes in and wants x y and z. She gives 5 various passwords, where one is an email address she receives all her banking stuff including her OTP. I almost was like 'give me your bank pin number' for x y z to go through...

How can people be this dumb? Or maybe is it trust?
I don't like it either, but it happens. You need to keep your honesty.

The best is to write it on a seperate paper & give that back to them. They can do whatever they want with that page...
 
I'm a techie. Customer comes in and wants x y and z. She gives 5 various passwords, where one is an email address she receives all her banking stuff including her OTP. I almost was like 'give me your bank pin number' for x y z to go through...

How can people be this dumb? Or maybe is it trust?

I think it's more dumb than trust. Too many are just bloody ignorant to think it through.
 
Thinking it through, maybe there is a way you can educate your customers? Tactfully?

i've trained most of mine customers ;)

i need them to answer their phones when i work on their PCs. Then there's no need to write passwords down.
 
Well you know this, so now warm the person for the future, tell the man/lady that its possible that if she had taken it to someone else they could have easily taken advantage of this personal information and they should be more careful in the future!
 
people "trust" techies.

Work for a large corporate and f&*k-up = get fired for "breach of trust"

:-)
 
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