Iburst Accounts Department

K

Kei

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Hi there

Has anyone else noticed that WBS has not debited their account this month?
Today is the 9th and still, R599 has not gone off my account.
 
Honesty at its best! You make me proud to be South African:)
 
Ok i dont understand something why everyone says R 599 and i pay R 699?Is there some other prices or i`m not informed well here?Yeah they didnt debit my account but i advice u keep that 599 on ur account because u never know when they will debit ur account...
 
Makedon: R699 if you didn't but the modem.

They're supposed to debit my account on the 2nd day of the month, have gone off on the 1st this month, previously on the 2nd
 
I am on the 3 gig package... I pay R599 as per iBurst website. If u are paying more then there is a problem...

I am worried they don't debit my account for 6 months and then suddenly take R599 x 6 out of my account... I swear, you'll see WBS get a UTD up their ass sideways if they try that trick on me!
 
Makedon - i pay 699 because i did not buy the modem but rather put it over 24 months
 
mine went off on 31 may
Click to expand...

lemme check bankstatement tomorrow... maybe it did go off and didn't notice because I got paid so late this past month
 
Ok tnx guys i didnt know that he payed for his modem i thoudht he is on 24 months contract...sorry my mistake:P
 
I think btw they will do the same thing as sentech did not long ago,not debiting the users for 6-10 months and from once 8000-1000 R are gone from peoples accounts...:D as i said pure criminal:D
 
its not really criminal, criminal is taking money not owed to you. To avoid such a problem I'd suggest phoning the accounts department and screaming in some ears, its not ideal but its alot better than being billed for 25G's 2 years from now
 
My reseller saw this post and is addressing the problem. :D
 
kei, just give em a punt, tradepage!!

:)
 
Last edited by a moderator:
Don't know if I can post this but for those that do not know the Iburst accounts department tel #: 011 877 4743/4/6

I phoned them and they sorted out my account.
 
i dont see the point of not billing you for 10months, do they eat bricks inbetween and then all of sudden go for the caviar dish?
 
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