Iburst Accounts Department

hahaha - just had a look at my account - I haven't payed Iburst for 2 months - so I phoned them to debit my account. This morning they refunded me R599.

This is cool - I'm using Iburst and WBS is paying me :-)
 
Well, I had a look at my account yesterday and still, no debit...! :(

I am sorry I do not have a landline, nor can I afford to sit on the phone, because, by all accounts on this forum, you need around an hour on the phone to sort things like this out.

I am very worried about WBS, if they can't even get the billing right, what the fsck are they doing? Playing with their toes instead of MAKING THE NETWORK WORK and KEEPING CUSTOMERS HAPPY
 
Unfortunately it doesn't work like that, as other iBurst users will attest..
 
Agreed, but it's like this company a friend belonged to they didn't bill him/her or they lost there whole database of users.
This happen with Megawan thats why they had to Close, they didn't keep track of people that paid them etc.

Kei said:
Unfortunately it doesn't work like that, as other iBurst users will attest..
Click to expand...
 
What I find quite peculiar with iBurst not debitting orders from customer accounts, is that I hear they are in need of money.
Still to this, i have not been debited (6months). So how about debiting your orders and moving ahead with service, etc.

Just for interest: If i cancel my account now, can I leave WBS without paying the 6 mtnhs, and then re subscribe for a new account? :D
 
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