iBurst connectivity problem with broadband routers

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markslingsby

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Hi,

We are trying to put a broadband router in front of the iBurst network modem. It works 100% on ADSL, but for some reason the internet access appears slower AND MSN refuses to connect sometimes.

Sometimes it works, sometimes not. But if you connect the iburst modem direct to the PC, it works 100% and much faster.

We have tried Planet Wireless Broadband Router and Senao Wireless Broadband router. For some reason, it just does not work sometimes. It is definitely the iBurst modem.

Spoken to WBS and they have encountered the problem before - but they cannot help me with a resolution.

Any ideas?
 
whats the router configuration like? are ports being blocked that you don't know about?
 
its a standard setup. with iBurst username & password. it works (sort of) sometimes it works, othertimes not.
 
but for some reason the internet access appears slower AND MSN refuses to connect sometimes.
Click to expand...

Welcome to iBurst, buddy.

I doubt that it is a configuration issue -if you have connectivity, albeit at a reduced rate, your config should be fine. good luck.
 
The thing is, it works 100% when i plug the modem the desktop unit directly into the PC. But its not happy with a broadband router doing the auth.
 
yeah but sometimes it works? can it handle the auth on occasion?
 
Well I saw your post on WBS forums, Well I can tell you one thing, WBS are having problems atm. Im downloading like at 4KB/S and im not doing anything and I've bandwidth avaible etc.




markslingsby said:
Hi,

We are trying to put a broadband router in front of the iBurst network modem. It works 100% on ADSL, but for some reason the internet access appears slower AND MSN refuses to connect sometimes.

Sometimes it works, sometimes not. But if you connect the iburst modem direct to the PC, it works 100% and much faster.

We have tried Planet Wireless Broadband Router and Senao Wireless Broadband router. For some reason, it just does not work sometimes. It is definitely the iBurst modem.

Spoken to WBS and they have encountered the problem before - but they cannot help me with a resolution.

Any ideas?
Click to expand...
 
don't be stupid, he is talking about the router problems, regardless of network throttling which only a few experience i might add, throttling or no throttling it wouldn't throw out the router from creatign a connection
 
I can connect. The connecting doesn't seem to be the problem.

I put a broadband router on the unit to share it amongst a network and MSN just falls over. My downloads are slow and it doesn't work properly! I unplug from the router and plug the iburst directly into the PC and its 100% faster, MSN works, no problem.

For the life of me i cannot work it out. I have been having this problem since i tried to set it up last saturday. Its now thursday and i have tried different broadband routers as well (different models) - i have also tried upgrading the modem firmware.

How is everyone else sharing the service to a network?
 
I use a linksys wrt54g, it is working well, but I am suffering the same fate as everyone else with sloooow speeds and downloads being droped when it reaches 5.4 meg no matter what the site. I will however now that you are mentioning this go and plug my notebook directly into the modem and see if there is a difference. Who knows, maybe for some strange reason they do not like routers at the moment
 
markslingsby said:
I can connect. The connecting doesn't seem to be the problem.

I put a broadband router on the unit to share it amongst a network and MSN just falls over...
Click to expand...
And the router is setup to use what MTU?

Yes shoot me now, I have been infected with a Helpdesk virus...
 
markslingsby said:
Hi. The MTU - been fiddling around with that a bit.

its currently set to 1352 and still having issues.
Click to expand...
Ok, is the router setup to yap with the iBurst UTD via PPPoE (i.e. not some lingering ADSL VPI/VCI setting that's causing havoc)?
 
The unit i am currently using is a Planet Wireless Router - WRT-410. It is not an ADSL modem. I has an ethernet WAN port that connects to the UTD. So no ADSL settings are available anywhere. Its a standard PPPoE connection.

What bugs me is that this unit works 100% with ADSL (combined with an ADSL modem) - there are other versions with builtin ADSL modems but thats a whole nother debate.

I have yet to get the iburst onto a linux box and run pppoe to see how it reacts.
 
Hmmm, ok I dunno, maybe it has just been all the iBurst network / bandwidth problems, maybe not - could just be a coincidence that when you had the UTD attached directly to your PC, that iBurst was behaving at the time, and not behaving when attached to the router.

I have my UTD attached via ethernet to an oldish PC, which has a Linux firewall distro installed (SmoothWall Express 2.0), and SWE2 is working like a dream managing the connection & reconnecting whenever the connection drops (quite a few times each day for me, but I hardly ever notice bcos SWE2 just reconnects before I notice iBurst has gone down).

The iBurst UTD should be working via PPPoE regardless of what is on the other end of the ethernet cable, my advice is to think of a way of isolating the problem further, if you are using a different cat5e cable on the PC and on the router then check the cables, swap them around. Also, when the UTD is attached to the PC is it via ethernet or USB?
 
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ic said:
The iBurst UTD should be working via PPPoE regardless of what is on the other end of the ethernet cable, my advice is to think of a way of isolating the problem further, if you are using a different cat5e cable on the PC and on the router then check the cables, swap them around. Also, when the UTD is attached to the PC is it via ethernet or USB?
Click to expand...

This was my thought as well. Is the router connected by cable to the PC and UTD? If so, there is an extra cable in the equation and it may be marginal. As a point of comparison, I am using a Netgear router that hums along happily.
 
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Some routers require that you input the primary & secondary gateway IP's for the ISP that you are using. :cool:
 
markslingsby said:
I can connect. The connecting doesn't seem to be the problem.

I put a broadband router on the unit to share it amongst a network and MSN just falls over. My downloads are slow and it doesn't work properly! I unplug from the router and plug the iburst directly into the PC and its 100% faster, MSN works, no problem.

For the life of me i cannot work it out. I have been having this problem since i tried to set it up last saturday. Its now thursday and i have tried different broadband routers as well (different models) - i have also tried upgrading the modem firmware.

How is everyone else sharing the service to a network?
Click to expand...

OK most of these routers work using NAT'ing . Check on your cleint machines that the default gateway is pointing to the IP address of the router. Check as well that the DNS entries on the client machines point either to the router or to the proper DNS servers. Check that you do NOT have 2 default gateways entries on the client machine.
 
I use a linksys router. I called the helpdesk and they told me to use MTU 1399 which works great. NO PROBLEMS
 
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