iBurst DNS problems

Q

quincarroll

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Joined
Oct 8, 2007
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Hey all

I'm having a strange problem that my site hosting company says is not on their side, and iBurst me the same the same thing...

I have a domain (www.carrollsoft.za.bz) if I browse to it on my MTN phone and web connection from my office network(not iBurst), I can see it perfectly, but if I try from my iBurst connection, my browser comes up with:

Server not found

Firefox can't find the server at www.carrollsoft.za.bz.

I called iBurst last night, and they told me there is nothing wrong on their side, but the support guy couldn't see the site either!

I can browse any and all sites other than mine on my iBurst connection.

My site works fine on two other connections, so it has to be something wrong on iBurst's side... Right?
 
quincarroll said:
ns1.zadns.co.za - 196.38.40.138
ns2.zadns.co.za - 196.38.40.141
Click to expand...
Sorry, I meant on your iBurst connection not your domain. Are you allowing it to use the defaults assigned by iBurst, or have you manually specified them?
 
ginggs said:
Sorry, I meant on your iBurst connection not your domain. Are you allowing it to use the defaults assigned by iBurst, or have you manually specified them?
Click to expand...

Sorry, I don't understand. Do I have a choice what dns servers I have? I am just using the default setup form the iBurst connection. Obtain DNS from server.
 
Where did you register that domain name? How long ago did you register it?

It seems that the sever ns02.za.bz is not delegating your domain correctly. Since this registry seems to run a rather flakey operation with only 2 authoritative servers your DNS lookups will fail about 50% of the time. Remember that the DNS results are also cached so it will take a while for the correct entries to propagate once the server is fixed.

Edit: no wonder the server is not working properly... its hosted on an IS uncapped ADSL account. :wtf:
 
ambo said:
Where did you register that domain name? How long ago did you register it?

It seems that the sever ns02.za.bz is not delegating your domain correctly. Since this registry seems to run a rather flakey operation with only 2 authoritative servers your DNS lookups will fail about 50% of the time. Remember that the DNS results are also cached so it will take a while for the correct entries to propagate once the server is fixed.

Edit: no wonder the server is not working properly... its hosted on an IS uncapped ADSL account. :wtf:
Click to expand...

It's been registered for about 4 months, and has been working perfectly since then, until last night. It's only not working from my iBurst connection. I can browse it from 2 other locations using two different connections types.

The host server is in the IS data center in Bryanston, JHB.
 
quincarroll said:
The host server is in the IS data center in Bryanston, JHB.
Click to expand...
Yes, your webserver is located at IS Bryanston. However "za.bz" hosts their servers on the end of ADSL lines and since your name is delegated from them you are entirely dependent on them for your services to work.

Why not get a co.za domain? They run much better infrastructure.
 
quincarroll said:
Ok, it's working again now.

Yeeeeeeeha, I can begin my testing
Click to expand...
I wouldn't get too excited... One of the two authoritative DNS servers is still broken and reporting that your domain doesn't exist:
Code: 
$ dig www.carrollsoft.za.bz @196.214.61.10

; <<>> DiG 9.7.1-P2 <<>> www.carrollsoft.za.bz @196.214.61.10
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 460
;; flags: qr aa rd; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
;; WARNING: recursion requested but not available

;; QUESTION SECTION:
;www.carrollsoft.za.bz.		IN	A

;; AUTHORITY SECTION:
za.bz.			6400	IN	SOA	ns01.za.bz. hostmaster.za.bz. 2010070900 10800 3600 604800 3600

;; Query time: 122 msec
;; SERVER: 196.214.61.10#53(196.214.61.10)
;; WHEN: Sat May 21 16:24:04 2011
;; MSG SIZE  rcvd: 91
 
Last edited:
Thanks for the help :)

i have to leave it for now anyway. Hopefully, things will be sorted out by the time I need to have a real go at it. :)
 
Last edited:
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