Iburst Mail Problem

[Daveb]

Is anybody else experiencing problems with sending mail? I can receive but when I try to send it will not accept my password and when I test the connection I get errors like "no encrypted port available on email server".

I have tried with IE9, Windows Live Mail and Thunderbird and all have the same problem. The Helpdesk is unable to help as they say they have no problem. I have checked my network connections and can find no problem on my side.

The same password is accepted by Iburst for my Internet connection without any trouble.

Thanks,

Dave

 

[Bursty-dude]

Same problem here since August last year. Can received mails with no issue, but cannot send.
I actually gave up sending iBurst e-mails and constantly phoning Helpdesk about the issue and just got a Gmail account.

 

[ginggs]

Is anybody else experiencing problems with sending mail? I can receive but when I try to send it will not accept my password and when I test the connection I get errors like "no encrypted port available on email server".

If you are using smtp.iburst.co.za as your mail server you shouldn't need a password. Make sure the port is 25 and authentication and encryption are disabled.

 

[Daveb]

Thanks ginggs that solved my problem.
Curious how things suddenly go wrong when nothing has been changed.

Dave

 

[Mercury]

I encounter "554 SMTP synchronization error" from time to time. It goes away again after several retries.