Icasa Service
Please don't even get me started on service at ICASA.
I need to apply for licensing for our wireless network, which I have done successfully previously with another company.
However, on phoning them yesterday and confirming that I can go ahead, after my application forms was handed in and payed for, I was informed that I have to re-apply as the new telco law is now in effect and that after I was transferred from one person to another about seven times.
Ok, great I thought to myself. At least I can then apply for the new stuff instead of having the old and then convert it. So I asked where I can get these. The lady with great satisfaction informed me that we have to wait until it is gazetted and today I just found out that nobody knows when that will be. And in the meantime, I can't get either an old nor a new license for God knows how long.
We as a company have spend a considerable amount on planning, paying license fees and interest. Now however we have to pay staff (20+) and rent and we can’t trade due to this according to this lady minor lapse on ICASA side.
Service? What service?