Impossible FNB bot!

The banking reps on the FNB app are mostly useless. They gave me wrong informarion twice so far related to switching accounts and licensing procedures.
 
Shaun108 said:
The banking reps on the FNB app are mostly useless. They gave me wrong informarion twice so far related to switching accounts and licensing procedures.
Click to expand...

That's not exclusive to the app though, FNB seems to have a problem in general with understanding your query and not giving conflicting info as to what the previous consultant said.
 
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