Could anyone try to help me understand something about the bandwidth issue below?
A bit of history: I have a fibre contract with Axxess on Openserve network. After the first WACS cable break in January this year and after the initial 2-3 days, when most of the ISPs bought additional bandwidth with other cable providers, my international bandwidth was down to about 30% of what expected (8 instead of 20 Mbps download and 3 instead of 10 Mbps upload). At the time, I considered that somehow ‘normal’ because I assumed the ISP didn’t or couldn’t purchase all the bandwidth required by its customers and it’s doing some sort of rate limit/throttling to save some of the additional cost. Somehow, (I won’t start another Axxess rant here) my international bandwidth only improved more than a month after the cable was repaired, but only for the downstream part (granted the most important one) - the upstream speed was still below 30% and only on the international connections.
Now, with the new cable issue I am back at square one with both upload and download below 30% (on some connections, worse on others) and that is after my ISP announced that they bought ‘additional capacity’ (whatever they mean by that).
I am asking if anyone knows some of the reasons for this issue. Or if there is anything I could/should do … beside changing the ISP.
A bit of history: I have a fibre contract with Axxess on Openserve network. After the first WACS cable break in January this year and after the initial 2-3 days, when most of the ISPs bought additional bandwidth with other cable providers, my international bandwidth was down to about 30% of what expected (8 instead of 20 Mbps download and 3 instead of 10 Mbps upload). At the time, I considered that somehow ‘normal’ because I assumed the ISP didn’t or couldn’t purchase all the bandwidth required by its customers and it’s doing some sort of rate limit/throttling to save some of the additional cost. Somehow, (I won’t start another Axxess rant here) my international bandwidth only improved more than a month after the cable was repaired, but only for the downstream part (granted the most important one) - the upstream speed was still below 30% and only on the international connections.
Now, with the new cable issue I am back at square one with both upload and download below 30% (on some connections, worse on others) and that is after my ISP announced that they bought ‘additional capacity’ (whatever they mean by that).
I am asking if anyone knows some of the reasons for this issue. Or if there is anything I could/should do … beside changing the ISP.
